EX-99.1 2 spok-1q17ex991.htm EXHIBIT 99.1 Exhibit
 
 
Exhibit 99.1
NEWS RELEASE
 
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CONTACT:
Al Galgano
 
 
 
 
952-567-0295
 
 
 
 
Al.Galgano@spok.com
 
 
 
 


Spok Reports 2017 First Quarter Operating Results;
Software Bookings and Backlog Increase, Wireless Trends Improve

Board Declares Regular Quarterly Dividend, Authorizes $10 Million Stock Repurchase Program 
 
SPRINGFIELD, Va. (April 26, 2017) - Spok Holdings, Inc. (NASDAQ: SPOK), a global leader in healthcare communications, today announced operating results for the first quarter ended March 31, 2017. In addition, the Company’s Board of Directors declared a regular quarterly dividend of $0.125 per share, payable on June 23, 2017 to stockholders of record on May 23, 2017.
2017 First-Quarter Results:
In the 2017 first quarter, consolidated revenue was $41.4 million, compared to $45.4 million in the first quarter of 2016 and $44.2 million in the fourth quarter of 2016. Software revenue was $15.6 million in the first quarter of 2017, compared to $17.2 million in the first quarter of 2016. Wireless revenue totaled $25.8 million in the first quarter, compared to $26.5 million in the prior quarter and $28.2 million in the prior-year quarter.
Net income for the first quarter of 2017 was $0.9 million, or $0.04 per share, compared to $3.4 million, or $0.17 per share, in the first quarter of 2016.
First quarter EBITDA (earnings before interest, taxes, depreciation, amortization and accretion) totaled $4.6 million, or 11.1 percent of revenue, down from $7.9 million, or 17.8 percent of revenue, in the prior quarter, and $9.1 million, or 20.1 percent of revenue, in the first quarter of 2016.

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Other key results and highlights for the first quarter of 2017 included:
Software bookings of $19.8 million, compared to $15.1 million in the prior year quarter. First quarter 2017 bookings included $9.5 million of operations bookings and $10.3 million of maintenance renewals, compared to $5.6 million of operations bookings and $9.5 million of maintenance renewals in the first quarter of 2016.
Software backlog totaled $40.6 million at March 31, 2017, compared to $38.3 million at December 31, 2016, and $36.8 million in the year earlier period.
Of the $15.6 million in software revenue for the first quarter, $6.0 million was operations revenue and $9.6 million was maintenance revenue, compared to $8.1 million and $9.1 million, respectively, of the $17.2 million in software revenue in the first quarter of 2016.
The renewal rate for software maintenance in the first quarter of 2017 was greater than 99 percent.
The quarterly rate of paging unit erosion was 1.8 percent in the first quarter of 2017, compared to 1.7 percent in the year-earlier quarter. Net paging unit losses were 20,000 in the first quarter of 2017, consistent with net paging losses in the first quarter of 2016. Paging units in service at March 31, 2017 totaled 1,091,000, compared to 1,153,000 at the end of the prior year period.
The quarterly rate of wireless revenue erosion was 2.5 percent in the first quarter of 2017 versus 1.9 percent in the year-earlier quarter.
Total paging ARPU (average revenue per unit) was $7.56 in the first quarter of 2017, compared to $7.59 in the prior quarter and $7.77 in the year-earlier quarter.
Consolidated operating expenses (excluding depreciation, amortization and accretion) totaled $36.8 million in the first quarter of 2017, compared to $36.3 million in the year-earlier quarter, and $36.3 million in the prior quarter.
Capital expenses were $2.9 million in the first quarter of 2017, compared to $1.4 million in the year-earlier quarter.

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The number of full-time equivalent employees at March 31, 2017 totaled 599, compared to 587 at year-end 2016 and 595 at March 31, 2016.
Capital returned to stockholders in the first quarter of 2017 totaled $7.7 million, in the form of $2.6 million from the regular quarterly dividend and $5.1 million from the special dividend that was declared in December 2016 and paid in January 2017.
The Company’s cash balance at March 31, 2017 was $118.9 million, compared to $111.9 million at March 31, 2016, and $125.8 million at the prior year-end.
Management Commentary:
“We are encouraged with our performance in the first quarter of 2017 and believe that it provides a solid base for the remainder of the year,” said Vincent D. Kelly, chief executive officer. “We posted the largest first quarter software bookings result in our history and saw strong year-over-year performance in a number of other key operating measures, including average deal size, number of new logo deals, backlog levels, as well as wireless subscriber retention. We achieved these results, as we increased our investment in our business by enhancing and upgrading our product development team and tools, as well as our sales infrastructure and management. As we have previously outlined, while these investments will lower our margins over the next several years, we believe this effort will yield significant future benefits in the form of our improved, integrated communication platform, Spok Care Connect®, as well as higher future bookings levels, and ultimately margins, supported by our enhanced and upgraded sales team. Overall, we continued to operate profitably, enhance our product offerings, and operate as a debt-free company. We also executed against our capital allocation strategy, by continuing to make key strategic investments in our business while returning cash to our stockholders during the quarter in the form of dividends.”
Commenting on software results, Kelly said: “We were particularly pleased with the strong software bookings levels, as we posted the largest first quarter results in our company’s history.” Kelly also attributed a more than 99 percent renewal rate on software maintenance contracts as a key driver of

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software revenue levels. Similar to Spok’s wireless revenue stream, software maintenance revenue is a largely recurring revenue stream that provides the Company with a more stable revenue base.
Kelly said first quarter bookings of $19.8 million included record highs for both operations and maintenance, while the software backlog of $40.6 million at March 31st was up more than 10 percent from the prior year quarter.   “We will continue to focus on generating activity through the remainder of the year and are encouraged as bookings included sales to both new and current customers, with existing customers adding products and applications to expand their portfolio of communications solutions.  Customer demand remained strongest for upgrades to call center solutions, healthcare applications to increase patient safety, and improved nursing workflows.”  Kelly added: “We continue to see growing demand for our software solutions for smartphone communications, secure texting, emergency management, and clinical alerting.”
Kelly noted that in addition to the Company’s quarterly financial performance, progress was made in several other areas, including product development, sales strategy and key strategic partnership agreements. “Spok continues to build an industry-leading reputation, and is generating sales momentum at the conferences we attend,” commented Kelly. “During the quarter, we generated tremendous activity from tradeshows and positioned Spok as a thought-leader in our industry. At the American Organization of Nurse Executives (AONE) conference, our chief nursing officer hosted a focus group to discuss nursing challenges in the current healthcare environment. We also continue to benefit from the leads generated at the 2017 HIMSS Annual Conference that we attended in late February. Our sales teams intend to carry the momentum generated at these conferences and tradeshows throughout 2017. The combination of Spok’s strong team, solid financial base and industry-leading products and services, positions us to capture the opportunity in our chosen markets and stimulate sustainable growth.”
The Company posted solid results for its wireless products and services in the first quarter. Gross pager placements of 28,000 and gross disconnects of 48,000 were in-line with the year-earlier quarter. “As a

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result, annual net pager losses declined to an historical low of 5.4 percent, on a twelve-month trailing basis, and were 1.8 percent in the first quarter, in-line with the prior-year quarter,” continued Kelly. “Overall, wireless sales efforts continued to focus primarily on our core market segments of Healthcare, Government and Large Enterprise, which represented approximately 92.3 percent of our subscriber base and 90.5 percent of our paging revenue at quarter end. Healthcare comprised 79.7 percent of our subscriber base, and continued to be our best performing market segment with the highest rate of gross placements and lowest rate of unit disconnects.”
Spok returned capital to stockholders, totaling $7.7 million, in the first quarter of 2017. During the period, the Company paid $2.6 million in regular quarterly dividends and $5.1 million in the special dividend that was declared in December 2016 and paid in January 2017. Kelly added, “Throughout 2017, we will remain focused on returning value to our shareholders through our capital allocation strategy, which includes dividends and key strategic investments in our products and business that will create sustainable growth. We continue to evaluate our capital allocation strategy on a quarterly basis and will communicate our plans to you with respect to dividends, potential share repurchases and other uses of capital.”
Stock Repurchase Authorization:
The Company also announced that its Board of Directors has authorized the repurchase of up to $10 million of the Company’s common stock through 2017 on the open market or in privately negotiated transactions. “Spok’s management team and Board of Directors firmly believe in our long-term growth prospects,” said Kelly. “We intend to utilize our healthy balance sheet and the ability to generate operating cash flow to fund the new repurchase program, which we believe will create further value for our stockholders.”
The timing and the amount of any repurchases of common stock will be determined by Spok’s board based on its evaluation of market conditions and other factors. Repurchases of common stock will be

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made under a Rule 10b5-1 plan, which would permit common stock to be repurchased when the Company might otherwise be precluded from doing so under insider trading laws. The repurchase program may be suspended or discontinued at any time. Any repurchased common stock will be available for use in connection with the Company's stock plans and for other corporate purposes.

Chief Financial Officer (CFO) Transition:
Late in the first quarter, Spok announced that Michael W. Wallace had joined the Company as its new CFO. He succeeded Shawn E. Endsley in that position, who has continued with the company in the role of Chief Accounting Officer. Wallace brings with him a proven ability to manage the finance function in a rapidly growing and changing environment and implementing strategies for improving revenue and profitability. “I am excited to welcome Mike to Spok’s management team, where he has already had an immediate impact as we continue our transition from a telecom-based wireless company to a software provider that delivers industry-leading unified healthcare communications solutions,” said Kelly. “We are particularly impressed with Mike’s deep experience in medical diagnostic services, software development, digital/interactive marketing and regulatory compliance.”

Business Outlook:
Commenting on the Company’s previously provided financial guidance for 2017, Wallace noted: “We are pleased that quarterly results were consistent with our expectations and we are maintaining the 2017 guidance range that we provided last quarter.” With regard to financial guidance for 2017, Wallace reiterated that the Company expects total revenue to range from $161 million to $177 million, operating expenses (excluding depreciation, amortization and accretion) to range from $153 million to $159 million, and capital expenditures to range from $8 million to $12 million.

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* * * * * * * * *
2017 First-Quarter Call and Replay:
The Company plans to host a conference call for investors to discuss its 2017 first quarter results at 10:00 a.m. ET on Thursday, April 27, 2017. Dial-in numbers for the call are 719-325-2126 or 800-210-9006. The pass code for the call is 6321677. A replay of the call will be available from 1:00 p.m. ET on April 27, 2017 until 1:00 p.m. ET on Thursday, May 11, 2017. To listen to the replay, please register at http://tinyurl.com/spokQ1earningsreplay. Please cut and paste this address into your browser, enter the registration information, and you will be given access to the replay.
* * * * * * * * *
About Spok
Spok Holdings, Inc. (NASDAQ: SPOK), headquartered in Springfield, Va., is proud to be the global leader in healthcare communications. We deliver clinical information to care teams when and where it matters most to improve patient outcomes. Top hospitals rely on the Spok Care Connect® platform to enhance workflows for clinicians, support administrative compliance, and provide a better experience for patients. Our customers send over 100 million messages each month through their Spok® solutions. When seconds count, count on Spok. For more information, visit spok.com or follow @spoktweets on Twitter.
Safe Harbor Statement under the Private Securities Litigation Reform Act: Statements contained herein or in prior press releases which are not historical fact, such as statements regarding Spok’s future operating and financial performance, are forward-looking statements for purposes of the safe harbor provisions under the Private Securities Litigation Reform Act of 1995. These forward-looking statements involve risks and uncertainties that may cause Spok’s actual results to be materially different from the future results expressed or implied by such forward-looking statements. Factors that could cause actual results to differ materially from those expectations include, but are not limited to, declining demand for paging products and services, continued demand for our software products and services, our ability to develop additional software solutions for our customers and manage our development as a global organization, the ability to manage operating expenses, future capital needs, competitive pricing pressures, competition from both traditional paging services and other wireless communications services, competition from other software providers, government regulation, reliance upon third-party providers for certain equipment and services, as well as other risks described from time to time in our periodic reports and other filings with the Securities and Exchange Commission. Although Spok believes the expectations reflected in the forward-looking statements are based on reasonable assumptions, it can give no assurance that its expectations will be attained. Spok disclaims any intent or obligation to update any forward-looking statements.




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Tables to Follow




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SPOK HOLDINGS, INC.
CONDENSED CONSOLIDATED STATEMENTS OF INCOME (a)
(Unaudited and in thousands except share, per share amounts and ARPU)
 
 
 
 
 
 
 
For the three months ended
 
 
3/31/2017
 
3/31/2016
Revenue:
 
 
 
 
Wireless
 
$
25,860

 
$
28,172

Software
 
15,584

 
17,216

Total revenue
 
41,444

 
45,388

Operating expenses:
 
 
 
 
Cost of revenue
 
7,036

 
8,017

Research and development
 
4,105

 
2,908

Service, rental and maintenance
 
8,066

 
8,305

Selling and marketing
 
5,922

 
6,529

General and administrative
 
11,710

 
10,506

Depreciation, amortization and accretion
 
3,223

 
3,323

Total operating expenses
 
40,062

 
39,588

% of total revenue
 
96.7
%
 
87.2
%
Operating income
 
1,382

 
5,800

% of total revenue
 
3.3
%
 
12.8
%
Interest income
 
122

 
49

Other income
 
(30
)
 
254

Income before income tax expense
 
1,474

 
6,103

Income tax benefit (expense)
 
(620
)
 
(2,659
)
Net income
 
$
854

 
$
3,444

Basic and diluted net income per common share
 
$
0.04

 
$
0.17

Basic weighted average common shares outstanding
 
20,530,739

 
20,706,082

Diluted weighted average common shares outstanding
 
20,585,542

 
20,706,082

Key statistics:
 
 
 
 
Units in service
 
1,091

 
1,153

Average revenue per unit (ARPU)
 
$
7.56

 
$
7.77

Bookings
 
$
19,788

 
$
15,106

Backlog
 
$
40,555

 
$
36,766

 
 
 
 
 
(a) Slight variations in totals are due to rounding.




SPOK HOLDINGS, INC.
CONDENSED CONSOLIDATED STATEMENTS OF INCOME (a)
(Unaudited and in thousands except share, per share amounts and ARPU)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the three months ended
 
 
3/31/2017
 
12/31/2016
 
9/30/2016
 
6/30/2016
 
3/31/2016
 
12/31/2015
 
9/30/2015
 
6/30/2015
Revenue:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Wireless
 
$
25,860

 
$
26,535

 
$
27,024

 
$
27,859

 
$
28,172

 
$
28,727

 
$
29,375

 
$
30,222

Software
 
15,584

 
17,649

 
18,331

 
16,776

 
17,216

 
18,612

 
16,806

 
17,747

Total revenue
 
41,444

 
44,184

 
45,355

 
44,635

 
45,388

 
47,339

 
46,181

 
47,969

Operating expenses:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Cost of revenue
 
7,036

 
7,482

 
7,639

 
7,513

 
8,017

 
8,035

 
7,871

 
9,131

Research and development
 
4,105

 
3,702

 
3,645

 
3,211

 
2,908

 
2,608

 
2,525

 
2,579

Service, rental and maintenance
 
8,066

 
7,989

 
8,253

 
8,187

 
8,305

 
8,416

 
8,590

 
8,425

Selling and marketing
 
5,922

 
5,855

 
5,955

 
6,429

 
6,529

 
7,036

 
6,572

 
6,790

General and administrative
 
11,710

 
9,839

 
10,593

 
10,439

 
10,510

 
10,276

 
10,410

 
10,472

Severance
 

 
1,438

 
12

 

 
(4
)
 
1,056

 
141

 
1,504

Depreciation, amortization and accretion
 
3,223

 
3,176

 
3,229

 
3,235

 
3,323

 
3,362

 
3,413

 
3,448

Total operating expenses
 
40,062

 
39,481

 
39,326

 
39,014

 
39,588

 
40,789

 
39,522

 
42,349

% of total revenue
 
96.7
%
 
89.4
%
 
86.7
%
 
87.4
%
 
87.2
%
 
86.2
%
 
85.6
%
 
88.3
%
Operating income
 
1,382

 
4,703

 
6,029

 
5,621

 
5,800

 
6,550

 
6,659

 
5,620

% of total revenue
 
3.3
%
 
10.6
%
 
13.3
%
 
12.6
%
 
12.8
%
 
13.8
%
 
14.4
%
 
11.7
%
Interest income (expense), net
 
122

 
99

 
67

 
61

 
49

 
13

 
1

 
3

Other income, net
 
(30
)
 
100

 
85

 
104

 
254

 
71

 
784

 
264

Income before income tax expense
 
1,474

 
4,902

 
6,181

 
5,786

 
6,103

 
6,634

 
7,444

 
5,887

Income tax benefit (expense)
 
(620
)
 
(1,876
)
 
(2,123
)
 
(2,334
)
 
(2,659
)
 
62,098

 
(3,222
)
 
(2,512
)
Net income
 
$
854

 
$
3,026

 
$
4,058

 
$
3,452

 
$
3,444

 
$
68,732

 
$
4,222

 
$
3,375

Basic and diluted net income per common share
 
$
0.04

 
$
0.15

 
$
0.20

 
$
0.17

 
$
0.17

 
$
3.28

 
$
0.20

 
$
0.16

Basic weighted average common shares outstanding
 
20,530,739

 
20,529,958

 
20,541,275

 
20,568,058

 
20,706,082

 
20,949,484

 
21,324,068

 
21,700,566

Diluted weighted average common shares outstanding
 
20,585,542

 
20,529,958

 
20,541,275

 
20,568,058

 
20,706,082

 
20,949,484

 
21,324,068

 
21,700,566

Key statistics:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Units in service
 
1,091

 
1,111

 
1,124

 
1,144

 
1,153

 
1,173

 
1,192

 
1,211

Average revenue per unit (ARPU)
 
$
7.56

 
$
7.59

 
$
7.63

 
$
7.71

 
$
7.77

 
$
7.79

 
$
7.82

 
$
7.86

Bookings
 
$
19,788

 
$
20,025

 
$
18,659

 
$
20,063

 
$
15,106

 
$
18,511

 
$
16,746

 
$
21,027

Backlog
 
$
40,555

 
$
38,295

 
$
38,812

 
$
39,475

 
$
36,766

 
$
38,650

 
$
41,639

 
$
43,524

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a) Slight variations in totals are due to rounding.




SPOK HOLDINGS, INC.
CONDENSED CONSOLIDATED BALANCE SHEETS (a)
(In thousands)
 
 
 
 
 
 
 
3/31/2017
 
12/31/2016
 
 
(Unaudited)
 
 
Assets
 
 
 
 
Current assets:
 
 
 
 
Cash and cash equivalents
 
$
118,947

 
$
125,816

Accounts receivable, net
 
24,079

 
23,666

Prepaid expenses and other
 
4,650

 
4,384

Inventory
 
1,841

 
1,996

Total current assets
 
149,517

 
155,862

Non-current assets:
 
 
 
 
Property and equipment, net
 
13,600

 
12,818

Goodwill
 
133,031

 
133,031

Intangible assets, net
 
9,796

 
10,803

Deferred income tax assets, net
 
72,802

 
73,068

Other non-current assets
 
2,519

 
2,505

Total non-current assets
 
231,748

 
232,225

Total assets
 
$
381,265

 
$
388,087

Liabilities and stockholders' equity
 
 
 
 
Current liabilities:
 
 
 
 
Accounts payable
 
$
1,976

 
$
1,909

Accrued compensation and benefits
 
11,080

 
13,268

Accrued dividends payable
 
11

 
5,140

Accrued taxes
 
4,047

 
4,132

Deferred revenue
 
30,663

 
29,145

Other current liabilities
 
2,560

 
2,733

Total current liabilities
 
50,337

 
56,327

Non-current liabilities:
 
 
 
 
Deferred revenue
 
749

 
752

Other long-term liabilities
 
8,774

 
8,921

Total non-current liabilities
 
9,523

 
9,673

Total liabilities
 
59,860

 
66,000

Commitments and contingencies
 
 
 
 
Stockholders' equity:
 
 
 
 
Preferred stock
 

 

Common stock
 
2

 
2

Additional paid-in capital
 
105,766

 
104,810

Retained earnings
 
215,637

 
217,275

Total stockholders' equity
 
321,405

 
322,087

Total liabilities and stockholders' equity
 
$
381,265

 
$
388,087

 
 
 
 
 
(a) Slight variations in totals are due to rounding.






SPOK HOLDINGS, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (a)
(Unaudited and in thousands)
 
 
 
 
 
 
 
For the three months ended
 
 
3/31/2017
 
3/31/2016
Cash flows provided by operating activities:
 
 
 
 
Net income
 
$
854

 
$
3,444

Adjustments to reconcile net income to net cash provided by operating activities:
 
 
 
 
Depreciation, amortization and accretion
 
3,223

 
3,323

Deferred income tax expense
 
279

 
2,327

Stock based compensation
 
955

 
637

Provision for doubtful accounts, service credits and other
 
223

 
238

Adjustment of non-cash transaction taxes
 
(122
)
 
(81
)
Changes in assets and liabilities:
 
 
 
 
Accounts receivable
 
(636
)
 
1,322

Prepaid expenses and other assets
 
(146
)
 
595

Accounts payable, accrued liabilities and other
 
(2,473
)
 
(2,653
)
Deferred revenue
 
1,515

 
367

Net cash provided by operating activities
 
3,672

 
9,519

Cash flows used in investing activities:
 
 
 
 
Purchase of property and equipment, net of proceeds from disposals of property and equipment
 
(2,851
)
 
(1,445
)
Net cash used in investing activities
 
(2,851
)
 
(1,445
)
Cash flows used in financing activities:
 
 
 
 
Cash distributions to stockholders
 
(7,694
)
 
(2,580
)
Purchase of common stock (including commissions), net of proceeds from issuance of common stock
 
4

 
(4,905
)
Net cash used in financing activities
 
(7,690
)
 
(7,485
)
Net decrease in cash and cash equivalents
 
(6,869
)
 
589

Cash and cash equivalents, beginning of period
 
125,816

 
111,332

Cash and cash equivalents, end of period
 
$
118,947

 
$
111,921

Supplemental disclosure:
 
 
 
 
Income taxes paid
 
$
180

 
$
352

 
 
 
 
 
(a) Slight variations in totals are due to rounding.




SPOK HOLDINGS, INC.
CONSOLIDATED REVENUE
SUPPLEMENTAL INFORMATION (a)
(Unaudited and in thousands)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the three months ended
 
 
3/31/2017
 
12/31/2016
 
9/30/2016
 
6/30/2016
 
3/31/2016
 
12/31/2015
 
9/30/2015
 
6/30/2015
Revenue
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Paging
 
$
24,972

 
$
25,441

 
$
25,944

 
$
26,564

 
$
27,101

 
$
27,637

 
$
28,196

 
$
28,782

Non-paging
 
888

 
1,094

 
1,080

 
1,295

 
1,071

 
1,090

 
1,179

 
1,440

Total wireless revenue
 
$
25,860

 
$
26,535

 
$
27,024

 
$
27,859

 
$
28,172

 
$
28,727

 
$
29,375

 
$
30,222

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Subscription
 
543

 
551

 
560

 
503

 
498

 
471

 
392

 
419

License
 
1,171

 
1,594

 
1,842

 
1,691

 
1,593

 
2,733

 
1,457

 
3,011

Services
 
3,354

 
4,500

 
5,578

 
4,202

 
4,315

 
4,610

 
4,600

 
4,609

Equipment
 
973

 
1,402

 
1,091

 
1,250

 
1,729

 
1,764

 
1,434

 
1,301

Operations revenue
 
$
6,041

 
$
8,047

 
$
9,071

 
$
7,646

 
$
8,135

 
$
9,578

 
$
7,883

 
$
9,340

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Maintenance revenue
 
$
9,543

 
$
9,602

 
$
9,260

 
$
9,130

 
$
9,081

 
$
9,034

 
$
8,923

 
$
8,407

Total software revenue
 
$
15,584

 
$
17,649

 
$
18,331

 
$
16,776

 
$
17,216

 
$
18,612

 
$
16,806

 
$
17,747

 
Total revenue
 
$
41,444

 
$
44,184

 
$
45,355

 
$
44,635

 
$
45,388

 
$
47,339

 
$
46,181

 
$
47,969

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a) Slight variations in totals are due to rounding.




SPOK HOLDINGS, INC.
CONSOLIDATED OPERATING EXPENSES
SUPPLEMENTAL INFORMATION (a)
(Unaudited and in thousands)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the three months ended
 
 
3/31/2017
 
12/31/2016
 
9/30/2016
 
6/30/2016
 
3/31/2016
 
12/31/2015
 
9/30/2015
 
6/30/2015
Cost of revenue
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Payroll and related
 
$
4,489

 
$
4,612

 
$
4,468

 
$
4,406

 
$
4,634

 
$
4,414

 
$
4,277

 
$
4,274

Cost of sales
 
1,910

 
2,309

 
2,480

 
2,227

 
2,673

 
2,902

 
2,549

 
3,801

Stock based compensation
 
58

 
(108
)
 
57

 
58

 
49

 
33

 
33

 
34

Other
 
579

 
669

 
634

 
822

 
661

 
686

 
1,012

 
1,022

Total cost of revenue
 
7,036

 
7,482

 
7,639

 
7,513

 
8,017

 
8,035

 
7,871

 
9,131

Research and development
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Payroll and related
 
3,396

 
3,198

 
2,940

 
2,478

 
2,325

 
2,025

 
1,889

 
1,936

Outside services
 
516

 
511

 
569

 
580

 
428

 
480

 
516

 
491

Stock based compensation
 
55

 
(82
)
 
46

 
48

 
40

 
21

 
21

 
21

Other
 
138

 
75

 
90

 
105

 
115

 
82

 
99

 
131

Total research and development
 
4,105

 
3,702

 
3,645

 
3,211

 
2,908

 
2,608

 
2,525

 
2,579

Service, rental and maintenance
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Payroll and related
 
2,670

 
2,689

 
2,641

 
2,647

 
2,747

 
2,790

 
2,723

 
2,619

Site rent
 
3,620

 
3,618

 
3,626

 
3,668

 
3,660

 
3,664

 
3,763

 
3,783

Telecommunications
 
1,069

 
1,088

 
1,152

 
1,117

 
1,213

 
1,269

 
1,377

 
1,271

Stock based compensation
 
20

 
(29
)
 
15

 
15

 
13

 
7

 
7

 
7

Other
 
687

 
623

 
819

 
740

 
672

 
686

 
720

 
745

Total service, rental and maintenance
 
8,066

 
7,989

 
8,253

 
8,187

 
8,305

 
8,416

 
8,590

 
8,425

Selling and marketing
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Payroll and related
 
3,103

 
3,575

 
3,502

 
3,510

 
3,666

 
3,780

 
3,664

 
3,732

Commissions
 
1,202

 
1,248

 
1,317

 
1,559

 
1,525

 
1,754

 
1,858

 
1,792

Stock based compensation
 
101

 
(131
)
 
75

 
75

 
48

 
(7
)
 
16

 
51

Other
 
1,516

 
1,163

 
1,061

 
1,285

 
1,290

 
1,509

 
1,034

 
1,215

Total selling and marketing
 
5,922

 
5,855

 
5,955

 
6,429

 
6,529

 
7,036

 
6,572

 
6,790

General and administrative
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Payroll and related
 
4,442

 
4,542

 
4,142

 
4,306

 
4,392

 
4,029

 
4,320

 
4,611

Stock based compensation
 
721

 
(863
)
 
507

 
534

 
488

 
316

 
316

 
548

Facility rent
 
819

 
817

 
848

 
810

 
839

 
856

 
868

 
841

Outside services
 
2,287

 
2,277

 
1,946

 
1,921

 
1,726

 
1,783

 
1,864

 
1,728

Taxes, licenses and permits
 
989

 
976

 
1,164

 
1,060

 
1,055

 
1,132

 
1,068

 
1,150

Other
 
2,452

 
2,090

 
1,986

 
1,808

 
2,010

 
2,160

 
1,974

 
1,594

Total general and administrative
 
11,710

 
9,839

 
10,593

 
10,439

 
10,510

 
10,276

 
10,410

 
10,472

Severance
 

 
1,438

 
12

 

 
(4
)
 
1,056

 
141

 
1,504

Depreciation, amortization and accretion
 
3,223

 
3,176

 
3,229

 
3,235

 
3,323

 
3,362

 
3,413

 
3,448

Operating expenses
 
$
40,062

 
$
39,481

 
$
39,326

 
$
39,014

 
$
39,588

 
$
40,789

 
$
39,522

 
$
42,349

Capital expenditures
 
$
2,851

 
$
1,878

 
$
1,396

 
$
1,537

 
$
1,445

 
$
2,024

 
$
1,318

 
$
1,992

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a) Slight variations in totals are due to rounding.



SPOK HOLDINGS, INC.
UNITS IN SERVICE ACTIVITY, MARKET SEGMENT, CHURN
AND AVERAGE REVENUE PER UNIT (ARPU) (a)
(Unaudited and in thousands)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the three months ended
 
 
3/31/2017
 
12/31/2016
 
9/30/2016
 
6/30/2016
 
3/31/2016
 
12/31/2015
 
9/30/2015
 
6/30/2015
Paging units in service
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Beginning units in service (000's)
 
1,111

 
1,124

 
1,144

 
1,153

 
1,173

 
1,192

 
1,211

 
1,230

Gross placements
 
28

 
36

 
34

 
39

 
28

 
31

 
36

 
40

Gross disconnects
 
(48
)
 
(49
)
 
(54
)
 
(48
)
 
(48
)
 
(50
)
 
(55
)
 
(59
)
Net change
 
(20
)
 
(13
)
 
(20
)
 
(9
)
 
(20
)
 
(19
)
 
(19
)
 
(19
)
Ending units in service
 
1,091

 
1,111

 
1,124

 
1,144

 
1,153

 
1,173

 
1,192

 
1,211

End of period units in service % of total (b)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Healthcare
 
79.7
 %
 
79.3
 %
 
78.6
 %
 
78.2
 %
 
77.5
 %
 
77.0
 %
 
76.3
 %
 
75.9
 %
Government
 
6.4
 %
 
6.5
 %
 
6.7
 %
 
6.8
 %
 
6.9
 %
 
7.2
 %
 
7.2
 %
 
7.3
 %
Large enterprise
 
6.1
 %
 
6.2
 %
 
6.5
 %
 
6.6
 %
 
6.9
 %
 
6.9
 %
 
7.1
 %
 
7.3
 %
Other(b)
 
7.7
 %
 
8.0
 %
 
8.2
 %
 
8.3
 %
 
8.7
 %
 
9.0
 %
 
9.3
 %
 
9.5
 %
Total
 
100.0
 %
 
100.0
 %
 
100.0
 %
 
100.0
 %
 
100.0
 %
 
100.0
 %
 
100.0
 %
 
100.0
 %
Account size ending units in service (000's)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1 to 100 units
 
102

 
106

 
110

 
114

 
118

 
123

 
128

 
134

101 to 1,000 units
 
214

 
217

 
222

 
228

 
238

 
243

 
250

 
256

>1,000 units
 
775

 
788

 
792

 
802

 
797

 
807

 
814

 
821

Total
 
1,091

 
1,111

 
1,124

 
1,144

 
1,153

 
1,173

 
1,192

 
1,211

Account size net loss rate(c)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1 to 100 units
 
(3.4
)%
 
(3.9
)%
 
(3.5
)%
 
(4.0
)%
 
(4.3
)%
 
(3.9
)%
 
(4.4
)%
 
(3.4
)%
101 to 1,000 units
 
(1.3
)%
 
(2.3
)%
 
(2.6
)%
 
(4.0
)%
 
(2.0
)%
 
(2.9
)%
 
(2.4
)%
 
(3.8
)%
>1,000 units
 
(1.7
)%
 
(0.5
)%
 
(1.2
)%
 
0.6
 %
 
(1.2
)%
 
(0.9
)%
 
(0.8
)%
 
(0.6
)%
Total
 
(1.8
)%
 
(1.2
)%
 
(1.7
)%
 
(0.8
)%
 
(1.7
)%
 
(1.6
)%
 
(1.5
)%
 
(1.6
)%
Account size ARPU
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1 to 100 units
 
$
12.22

 
$
12.25

 
$
12.34

 
$
12.48

 
$
12.57

 
$
12.52

 
$
12.49

 
$
12.57

101 to 1,000 units
 
8.66

 
8.63

 
8.64

 
8.65

 
8.70

 
8.65

 
8.69

 
8.72

>1,000 units
 
6.64

 
6.67

 
6.68

 
6.75

 
6.77

 
6.79

 
6.80

 
6.81

Total
 
$
7.56

 
$
7.59

 
$
7.63

 
$
7.71

 
$
7.77

 
$
7.79

 
$
7.82

 
$
7.86

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a) Slight variations in totals are due to rounding.
(b) Other includes hospitality, resort and indirect units
(c) Net loss rate is net current period placements and disconnected units in service divided by prior period ending units in service.
 
 




SPOK HOLDINGS, INC.
RECONCILIATION FROM NET INCOME TO EBITDA (a)
(Unaudited and in thousands)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the three months ended
 
 
3/31/2017
 
12/31/2016
 
9/30/2016
 
6/30/2016
 
3/31/2016
 
12/31/2015
 
9/30/2015
 
6/30/2015
Reconciliation of net income to EBITDA (b) (c):
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net income
 
$
854

 
$
3,026

 
$
4,058

 
$
3,452

 
$
3,444

 
$
68,732

 
$
4,222

 
$
3,375

Plus (less): Income tax expense (benefit)
 
620

 
1,876

 
2,123

 
2,334

 
2,659

 
(62,098
)
 
3,222

 
2,512

Less: Other income
 
30

 
(100
)
 
(85
)
 
(104
)
 
(254
)
 
(71
)
 
(784
)
 
(264
)
Plus (less): Interest expense (income)
 
(122
)
 
(99
)
 
(67
)
 
(61
)
 
(49
)
 
(13
)
 
(1
)
 
(3
)
Operating income
 
1,382

 
4,703

 
6,029

 
5,621

 
5,800

 
6,550

 
6,659

 
5,620

Plus: depreciation, amortization and accretion
 
3,223

 
3,176

 
3,229

 
3,235

 
3,323

 
3,362

 
3,413

 
3,448

EBITDA (as defined by the Company)
 
4,605

 
7,879

 
9,258

 
8,856

 
9,123

 
9,912

 
10,072

 
9,068

Less: Purchases of property and equipment
 
(2,851
)
 
(1,878
)
 
(1,396
)
 
(1,537
)
 
(1,445
)
 
(2,024
)
 
(1,318
)
 
(1,992
)
Plus: Severance
 

 
1,438

 
12

 

 
(4
)
 
1,056

 
141

 
1,504

Adjusted OCF (as defined by the Company)
 
$
1,754

 
$
7,439

 
$
7,874

 
$
7,319

 
$
7,674

 
$
8,944

 
$
8,895

 
$
8,580

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a) Slight variations in totals are due to rounding.
(b) EBITDA or earnings before interest, taxes, depreciation, amortization and accretion is a non-GAAP measure and is presented for analytical purposes only.
(c) EBITDA is the starting point for calculation of operating cash flow for purposes of the Company’s short term and long term incentive plans. Management and the Board of Directors also rely on EBITDA for purposes of determining the Company’s capital allocation policies.