XML 69 R58.htm IDEA: XBRL DOCUMENT v3.20.2
Segment Information Segment Information - Disaggregation of Revenue (Details) - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2020
Sep. 30, 2019
Sep. 30, 2020
Sep. 30, 2019
Disaggregation of Revenue [Line Items]        
Revenue from Contract with Customer, Including Assessed Tax $ 205,304 $ 219,289 $ 645,780 $ 644,488
Healthcare        
Disaggregation of Revenue [Line Items]        
Revenue from Contract with Customer, Including Assessed Tax 87,406 100,000 268,340 295,621
Business Advisory        
Disaggregation of Revenue [Line Items]        
Revenue from Contract with Customer, Including Assessed Tax 66,048 62,519 201,423 183,602
Education [Member]        
Disaggregation of Revenue [Line Items]        
Revenue from Contract with Customer, Including Assessed Tax 51,850 56,770 176,017 165,265
Transferred over Time [Member]        
Disaggregation of Revenue [Line Items]        
Revenue from Contract with Customer, Including Assessed Tax 204,124 216,997 642,951 637,218
Transferred over Time [Member] | Healthcare        
Disaggregation of Revenue [Line Items]        
Revenue from Contract with Customer, Including Assessed Tax 86,413 98,204 265,813 289,452
Transferred over Time [Member] | Business Advisory        
Disaggregation of Revenue [Line Items]        
Revenue from Contract with Customer, Including Assessed Tax 66,048 62,519 201,423 183,602
Transferred over Time [Member] | Education [Member]        
Disaggregation of Revenue [Line Items]        
Revenue from Contract with Customer, Including Assessed Tax 51,663 56,274 175,715 164,164
Transferred at Point in Time [Member]        
Disaggregation of Revenue [Line Items]        
Revenue from Contract with Customer, Including Assessed Tax 1,180 2,292 2,829 7,270
Transferred at Point in Time [Member] | Healthcare        
Disaggregation of Revenue [Line Items]        
Revenue from Contract with Customer, Including Assessed Tax 993 1,796 2,527 6,169
Transferred at Point in Time [Member] | Business Advisory        
Disaggregation of Revenue [Line Items]        
Revenue from Contract with Customer, Including Assessed Tax 0 0 0 0
Transferred at Point in Time [Member] | Education [Member]        
Disaggregation of Revenue [Line Items]        
Revenue from Contract with Customer, Including Assessed Tax 187 496 302 1,101
Full-time Billable Consultants [Member]        
Disaggregation of Revenue [Line Items]        
Revenue from Contract with Customer, Including Assessed Tax 171,658 181,201 531,173 528,125
Full-time Billable Consultants [Member] | Healthcare        
Disaggregation of Revenue [Line Items]        
Revenue from Contract with Customer, Including Assessed Tax 65,084 72,142 188,750 206,508
Full-time Billable Consultants [Member] | Business Advisory        
Disaggregation of Revenue [Line Items]        
Revenue from Contract with Customer, Including Assessed Tax 62,340 60,131 191,566 177,279
Full-time Billable Consultants [Member] | Education [Member]        
Disaggregation of Revenue [Line Items]        
Revenue from Contract with Customer, Including Assessed Tax 44,234 48,928 150,857 144,338
Full-time Equivalents [Member]        
Disaggregation of Revenue [Line Items]        
Revenue from Contract with Customer, Including Assessed Tax 33,646 38,088 114,607 116,363
Full-time Equivalents [Member] | Healthcare        
Disaggregation of Revenue [Line Items]        
Revenue from Contract with Customer, Including Assessed Tax 22,322 27,858 79,590 89,113
Full-time Equivalents [Member] | Business Advisory        
Disaggregation of Revenue [Line Items]        
Revenue from Contract with Customer, Including Assessed Tax 3,708 2,388 9,857 6,323
Full-time Equivalents [Member] | Education [Member]        
Disaggregation of Revenue [Line Items]        
Revenue from Contract with Customer, Including Assessed Tax 7,616 7,842 25,160 20,927
Fixed-price Contract [Member]        
Disaggregation of Revenue [Line Items]        
Revenue from Contract with Customer, Including Assessed Tax 83,124 102,361 267,051 299,494
Fixed-price Contract [Member] | Healthcare        
Disaggregation of Revenue [Line Items]        
Revenue from Contract with Customer, Including Assessed Tax 51,491 65,610 158,079 188,875
Fixed-price Contract [Member] | Business Advisory        
Disaggregation of Revenue [Line Items]        
Revenue from Contract with Customer, Including Assessed Tax 20,675 24,333 73,442 72,693
Fixed-price Contract [Member] | Education [Member]        
Disaggregation of Revenue [Line Items]        
Revenue from Contract with Customer, Including Assessed Tax 10,958 12,418 35,530 37,926
Time-and-materials Contract [Member]        
Disaggregation of Revenue [Line Items]        
Revenue from Contract with Customer, Including Assessed Tax 90,352 87,207 285,246 257,792
Time-and-materials Contract [Member] | Healthcare        
Disaggregation of Revenue [Line Items]        
Revenue from Contract with Customer, Including Assessed Tax 14,627 12,307 43,389 39,345
Time-and-materials Contract [Member] | Business Advisory        
Disaggregation of Revenue [Line Items]        
Revenue from Contract with Customer, Including Assessed Tax 40,511 35,212 118,364 104,325
Time-and-materials Contract [Member] | Education [Member]        
Disaggregation of Revenue [Line Items]        
Revenue from Contract with Customer, Including Assessed Tax 35,214 39,688 123,493 114,122
Performance-based [Member]        
Disaggregation of Revenue [Line Items]        
Revenue from Contract with Customer, Including Assessed Tax 19,312 17,927 55,640 52,954
Performance-based [Member] | Healthcare        
Disaggregation of Revenue [Line Items]        
Revenue from Contract with Customer, Including Assessed Tax 15,641 16,313 49,042 50,144
Performance-based [Member] | Business Advisory        
Disaggregation of Revenue [Line Items]        
Revenue from Contract with Customer, Including Assessed Tax 3,671 1,614 5,903 2,810
Performance-based [Member] | Education [Member]        
Disaggregation of Revenue [Line Items]        
Revenue from Contract with Customer, Including Assessed Tax 0 0 695 0
Software Service, Support and Maintenance Arrangement [Member]        
Disaggregation of Revenue [Line Items]        
Revenue from Contract with Customer, Including Assessed Tax 12,516 11,794 37,843 34,248
Software Service, Support and Maintenance Arrangement [Member] | Healthcare        
Disaggregation of Revenue [Line Items]        
Revenue from Contract with Customer, Including Assessed Tax 5,647 5,770 17,830 17,257
Software Service, Support and Maintenance Arrangement [Member] | Business Advisory        
Disaggregation of Revenue [Line Items]        
Revenue from Contract with Customer, Including Assessed Tax 1,191 1,360 3,714 3,774
Software Service, Support and Maintenance Arrangement [Member] | Education [Member]        
Disaggregation of Revenue [Line Items]        
Revenue from Contract with Customer, Including Assessed Tax $ 5,678 $ 4,664 $ 16,299 $ 13,217