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Segment Information
12 Months Ended
Dec. 31, 2020
Segment Reporting [Abstract]  
Segment Information SEGMENT INFORMATION
The Company’s segment disclosures present the measure used by the chief operating decision makers ("CODMs") for purposes of assessing each segment’s performance. The Company’s CODMs are comprised of several members of its executive management team who use net operating income ("NOI") to assess the performance of the business for the Company’s reportable operating segments. NOI for our self-storage operations represents total property revenue less direct property operating expenses. NOI for our tenant reinsurance segment represents tenant reinsurance revenues less tenant reinsurance expense.

The Company’s segments are comprised of two reportable segments: (1) self-storage operations and (2) tenant reinsurance. The self-storage operations activities include rental operations of wholly-owned stores. The Company's consolidated revenues equal total segment revenues plus property management fees and other income. Tenant reinsurance activities include the reinsurance of risks relating to the loss of goods stored by tenants in the stores operated by the Company. Excluded from segment revenues and net operating income is property management fees and other income.

For all periods presented, substantially all of our real estate assets, intangible assets, other assets, and accrued and other liabilities are associated with the self-storage operations segment. Financial information for the Company’s business segments is set forth below:
Year Ended December 31,
202020192018
Revenues:
Self-Storage Operations$1,157,522 $1,130,177 $1,039,340 
Tenant Reinsurance146,561 128,387 115,507 
Total segment revenues$1,304,083 $1,258,564 $1,154,847 
Operating expenses:
Self-Storage Operations$360,615 $336,050 $291,695 
Tenant Reinsurance26,494 29,376 25,707 
Total segment operating expenses$387,109 $365,426 $317,402 
Net operating income:
Self-Storage Operations$796,907 $794,127 $747,645 
Tenant Reinsurance120,067 99,011 89,800 
Total segment net operating income:$916,974 $893,138 $837,445 
Total segment net operating income$916,974 $893,138 $837,445 
Other components of net income (loss):
Property management fees and other income52,129 49,890 41,757 
General and administrative expense(96,594)(89,418)(81,256)
Depreciation and amortization expense(224,444)(219,857)(209,050)
Gain on real estate transactions18,075 1,205 30,807 
Interest expense (168,626)(186,526)(178,436)
Non-cash interest expense related to amortization of discount on equity component of exchangeable senior notes(3,675)(4,742)(4,687)
Interest income 15,192 7,467 5,292 
Equity in earnings and dividend income from unconsolidated real estate entities22,361 11,274 14,452 
Income tax expense(13,810)(11,308)(9,244)
Net income $517,582 $451,123 $447,080