Subsequent Event	3 Months Ended
Mar. 31, 2020
Subsequent Events [Abstract]
Subsequent Event	Subsequent EventOn April 1, 2020, the Company completed its acquisition of all of the outstanding shares of Virtual Observer, formerly known as Coordinated Systems, Inc., for cash consideration of $32 million, subject to adjustment, pursuant to a stock purchase agreement by and among the Company and Robert H. Hutcheon, David R. Brower and Daniel J. McGrail dated January 15, 2020. This acquisition, which is expected to be accounted for as a business combination, is intended to expand the Company's portfolio to include a cloud-based and integrated Workforce Optimization ("WFO") offering as a complement to its ongoing strategic partnerships with leading WFO providers.

The entire disclosure for significant events or transactions that occurred after the balance sheet date through the date the financial statements were issued or the date the financial statements were available to be issued. Examples include: the sale of a capital stock issue, purchase of a business, settlement of litigation, catastrophic loss, significant foreign exchange rate changes, loans to insiders or affiliates, and transactions not in the ordinary course of business.

Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 855
-URI http://asc.fasb.org/topic&trid=2122774

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