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Note 11 - Revenue Streams and Concentrations
12 Months Ended
Dec. 31, 2019
Notes to Financial Statements  
Revenue from Contract with Customer [Text Block]
11.
Revenue Streams and Concentrations
 
Revenue Streams
 
The Company identifies its revenue streams with similar characteristics as follows (in thousands):
 
   
For the Years Ended December 31,
 
   
2019
   
2018
 
Local services
  $
19,313
    $
20,948
 
Network access
   
21,210
     
21,662
 
Internet
   
14,646
     
15,221
 
Transport services
   
4,236
     
4,774
 
Video and security
   
2,735
     
2,824
 
Managed services
   
626
     
639
 
Total revenues
  $
62,766
    $
66,068
 
 
ASU
2014
-
09
requires that an entity recognize revenue to depict the transfer of promised goods or services to customers in an amount that reflects the consideration to which the entity expects to be entitled in exchange for those goods or services. As stated above in Note
2,
Summary of Significant Accounting Policies
Recently Adopted Accounting Pronouncements
, the Company has used a
five
-step process to identify the contract with the customer, identify the performance obligations, determine the transaction price, allocate the transaction price to the performance obligations and recognize revenue when or as the performance obligations are satisfied. The majority of the Company’s revenue is recognized over time as the service is transferred to the customer. For certain other services, such as unlimited long distance, revenue is recognized over the period of time the service is provided.
 
The following table identifies revenue generated from customers (in thousands):
 
   
For the Years Ended December 31,
 
   
2019
   
2018
 
Local services
  $
19,313
    $
20,948
 
Network access
   
4,283
     
4,643
 
Internet
   
14,646
     
15,221
 
Transport services
   
4,085
     
4,623
 
Video and security
   
2,735
     
2,824
 
Managed services
   
626
     
639
 
Total revenues generated from customers
  $
45,688
    $
48,898
 
 
The following table summarizes the revenue generated from contracts with customers among each revenue stream for the years ended
December 31, (
in thousands, except percentages):
 
   
For the Year Ended
   
 
 
 
 
 
 
 
   
December 31, 2019
   
% In-Scope
   
% Total
 
                         
Month to month (“MTM”) customers
  $
27,617
     
61.3
%
   
44.0
%
Competitive local exchange carrier (“CLEC”) business customers
   
13,162
     
29.2
     
21.0
 
Network access
   
2,513
     
5.6
     
4.0
 
Total revenue streams
   
43,292
     
96.1
     
69.0
 
Global access*
   
1,770
     
3.9
     
2.8
 
Total revenue from contracts with customers
   
45,062
     
100.0
%
   
71.8
 
Managed services**
   
626
     
n/a
     
1.0
 
Total revenue generated from customers
   
45,688
     
n/a
     
72.8
 
Indefeasible rights-of-use agreements**
   
151
     
n/a
     
0.2
 
Network access**
   
16,927
     
n/a
     
27.0
 
Total revenues
  $
62,766
     
 
     
100.0
%
 
*Fixed fees charged to MTM customers and CLEC business customers.
** Revenue generated from sources
not
within the scope of ASU
2014
-
09.
See Note
2,
Summary of Significant Accounting Policies – Revenue Recognition,
for accounting policies associated with these sources of revenue.
 
 
   
For the Year Ended
   
 
 
 
 
 
 
 
   
December 31, 2018
   
% In-Scope
   
% Total
 
                         
MTM customers
  $
29,556
     
61.3
%
   
44.7
%
CLEC business customers
   
14,060
     
29.1
     
21.3
 
Network access
   
2,711
     
5.6
     
4.1
 
Total revenue streams
   
46,327
     
96.0
     
70.1
 
Global access*
   
1,932
     
4.0
     
2.9
 
Total revenue from contracts with customers
   
48,259
     
100.0
%
   
73.0
 
Managed services**
   
639
     
n/a
     
1.0
 
Total revenue generated from customers
   
48,898
     
n/a
     
74.0
 
Indefeasible rights-of-use agreements**
   
151
     
n/a
     
0.2
 
Network access**
   
17,019
     
n/a
     
25.8
 
Total revenues
  $
66,068
     
 
     
100.0
%
 
*Fixed fees charged to MTM customers and CLEC business customers.
** Revenue generated from sources
not
within the scope of ASU
2014
-
09.
See Note
2,
Summary of Significant Accounting Policies – Revenue Recognition,
for accounting policies associated with these sources of revenue.
 
Payment terms vary by customer. The Company typically invoices customers in the month following when the service was provided. The term between invoicing and when payment is due is less than a year and is
not
considered significant. Certain customers are invoiced in advance of the service being provided. Revenue is deferred until the point in time control of the service is transferred to the customer, or over the term the service is provided.
 
Revenue is recognized net of taxes collected on behalf of
third
parties.
 
As of
December 31, 2019,
the Company had approximately
$7.2
million of unsatisfied performance obligations. As of
December 31, 2019,
the Company expected to recognize approximately
$1.2
million of revenue within the next year and
$6.0
million in the next
two
to
five
years related to such unsatisfied performance obligations. The Company does
not
disclose the value of unsatisfied performance obligations for contracts with an original expected life of
one
year or less or for contracts for which the Company has a right to invoice for services performed.
 
The deferred revenue balance as of
September 30, 2019,
was
$3.6
million. Approximately
$1.4
million of revenue from that balance was recognized as revenue during the
three
months ended
December 31, 2019,
offset by payments received as of
December 31, 2019,
in advance of control of the service being transferred to the customer.