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Industry Segment and Geographic Information Segment Reporting (Details) - USD ($)
$ in Thousands
3 Months Ended 12 Months Ended
Dec. 31, 2019
Sep. 30, 2019
Jun. 30, 2019
Mar. 31, 2019
Dec. 31, 2018
Sep. 30, 2018
Jun. 30, 2018
Mar. 31, 2018
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Segment Reporting Information [Line Items]                      
Total revenues $ 309,687 $ 302,534 $ 297,584 $ 279,541 $ 273,803 $ 261,531 $ 259,875 $ 253,573 $ 1,189,346 $ 1,048,782 $ 1,002,286
Cost of revenues                 511,084 426,995 404,954
Gross Profit                 $ 678,262 $ 621,787 $ 597,332
Segment gross margin %                 57.00% 59.30% 59.60%
Cost, depreciation and amortization                 $ 38,167 $ 27,754 $ 27,308
Sales and marketing                 363,111 311,433 313,251
Engineering and development                 69,460 52,139 29,630
General and administrative                 152,672 135,324 122,537
Depreciation and amortization                 86,256 70,980 72,523
(Loss) income from operations $ 3,975 $ 5,547 $ (167) $ (2,592) $ 6,021 $ 14,847 $ 13,375 $ 17,668 6,763 51,911 59,391
Interest expense                 32,821 15,068 14,868
Other income (expense), net                 (50) (318) 1,270
Income before income taxes                 (26,108) 36,525 45,793
Business Service                      
Segment Reporting Information [Line Items]                      
Total revenues                 803,880 608,144 498,922
Cost of revenues                 427,634 328,551 268,793
Gross Profit                 $ 376,246 $ 279,593 $ 230,129
Segment gross margin %                 46.80% 46.00% 46.10%
Cost, depreciation and amortization                 $ 33,484 $ 22,554 $ 20,100
Consumer Service                      
Segment Reporting Information [Line Items]                      
Total revenues                 385,466 440,638 503,364
Cost of revenues                 83,450 98,444 136,161
Gross Profit                 $ 302,016 $ 342,194 $ 367,203
Segment gross margin %                 78.40% 77.70% 72.90%
Cost, depreciation and amortization                 $ 4,683 $ 5,200 $ 7,208
Service                      
Segment Reporting Information [Line Items]                      
Total revenues                 1,059,976 921,096 871,458
Cost of revenues                 370,722 286,535 264,508
Gross Profit                 $ 689,254 $ 634,561 $ 606,950
Segment gross margin %                 65.00% 68.90% 69.60%
Service | Business Service                      
Segment Reporting Information [Line Items]                      
Total revenues                 $ 719,514 $ 526,707 $ 417,118
Cost of revenues                 336,045 239,096 184,054
Gross Profit                 $ 383,469 $ 287,611 $ 233,064
Segment gross margin %                 53.30% 54.60% 55.90%
Service | Consumer Service                      
Segment Reporting Information [Line Items]                      
Total revenues                 $ 340,462 $ 394,389 $ 454,340
Cost of revenues                 34,677 47,439 80,454
Gross Profit                 $ 305,785 $ 346,950 $ 373,886
Segment gross margin %                 89.80% 88.00% 82.30%
Product                      
Segment Reporting Information [Line Items]                      
Total revenues                 $ 46,496 $ 50,627 $ 55,496
Cost of revenues                 57,488 63,370 65,114
Gross Profit                 (10,992) (12,743) (9,618)
Product | Business Service                      
Segment Reporting Information [Line Items]                      
Total revenues                 46,232 50,068 54,971
Cost of revenues                 53,455 58,081 57,906
Gross Profit                 (7,223) (8,013) (2,935)
Product | Consumer Service                      
Segment Reporting Information [Line Items]                      
Total revenues                 264 559 525
Cost of revenues                 4,033 5,289 7,208
Gross Profit                 (3,769) (4,730) (6,683)
Service and Product                      
Segment Reporting Information [Line Items]                      
Total revenues                 1,106,472 971,723 926,954
Cost of revenues                 428,210 349,905 329,622
Gross Profit                 $ 678,262 $ 621,818 $ 597,332
Segment gross margin %                 61.30% 64.00% 64.40%
Service and Product | Business Service                      
Segment Reporting Information [Line Items]                      
Total revenues                 $ 765,746 $ 576,775 $ 472,089
Cost of revenues                 389,500 297,177 241,960
Gross Profit                 $ 376,246 $ 279,598 $ 230,129
Segment gross margin %                 49.10% 48.50% 48.70%
Service and Product | Consumer Service                      
Segment Reporting Information [Line Items]                      
Total revenues                 $ 340,726 $ 394,948 $ 454,865
Cost of revenues                 38,710 52,728 87,662
Gross Profit                 $ 302,016 $ 342,220 $ 367,203
Segment gross margin %                 88.60% 86.60% 80.70%
USF                      
Segment Reporting Information [Line Items]                      
Total revenues                 $ 82,874 $ 77,059 $ 75,332
Cost of revenues                 82,874 77,090 75,332
Gross Profit                 0 (31) 0
USF | Business Service                      
Segment Reporting Information [Line Items]                      
Total revenues                 38,134 31,369 26,833
Cost of revenues                 38,134 31,374 26,833
Gross Profit                 0 (5) 0
USF | Consumer Service                      
Segment Reporting Information [Line Items]                      
Total revenues                 44,740 45,690 48,499
Cost of revenues                 44,740 45,716 48,499
Gross Profit                 $ 0 $ (26) $ 0