Receivables (Tables)

12 Months Ended

Apr. 30, 2020

Receivables [Abstract]

Schedule Of Short-Term Receivables

Receivables, net of their related allowance, consist of the following:

(in 000s)
As of April 30,	2020				2019
	Short-term		Long-term		Short-term		Long-term
Loans to franchisees	$	25,397	$	31,329	$	22,427	$	35,325
Receivables for U.S. assisted and DIY tax preparation and related fees	47,030		3,112		34,284		3,716
H&R Block Instant RefundTM receivables	15,031		1,325		37,319		1,701
H&R Block Emerald Advance® lines of credit	10,001		14,081		8,546		12,418
Software receivables from retailers	7,341		—		9,354		—
Royalties and other receivables from franchisees	9,861		42		11,888		97
Wave payment processing receivables	3,200		—		—		—
Other	15,336		1,828		15,147		2,382
	$	133,197	$	51,717	$	138,965	$	55,639

Schedule Of Receivables Based On Year Of Origination

Current balances and amounts on non-accrual status and classified as impaired, or more than 60 days past due, by year of origination, as of April 30, 2020 are as follows:

				(in 000s)
Year of Origination	Current Balance			Non-Accrual
2020	$	17,920		$	1,629
2019 and prior	338			338
	18,258			$	1,967
Allowance	(1,902		)
Net balance	$	16,356

Current balances and amounts on non-accrual status and classified as impaired, or more than 60 days past due, by year of origination as of April 30, 2020, are as follows:

				(in 000s)
Year of Origination	Current Balance			Non-Accrual
2020	$	36,146		$	36,146
2019 and prior	5,773			5,773
Revolving loans	14,197			11,766
	56,116			$	53,685
Allowance	(32,034		)
Net balance	$	24,082

Schedule Of Activity In The Allowance For Doubtful Accounts

Activity in the allowance for doubtful accounts for EAs and all other short-term and long-term receivables for the years ended April 30, 2020 , 2019, and 2018 is as follows:

(in 000s)
	EAs			All Other			Total
Balances as of May 1, 2017	$	10,123		$	46,552		$	56,675
Provision	16,499			57,990			74,489
Charge-offs, recoveries and other (1)	—			(49,351		)	(49,351		)
Balances as of April 30, 2018	26,622			55,191			81,813
Provision	17,272			53,297			70,569
Charge-offs, recoveries and other	(16,359		)	(54,550		)	(70,909		)
Balances as of April 30, 2019	27,535			53,938			81,473
Provision	21,771			54,850			76,621
Charge-offs, recoveries and other	(17,272		)	(58,342		)	(75,614		)
Balances as of April 30, 2020	$	32,034		$	50,446		$	82,480

⁽¹⁾    There were no charge-offs related to EAs in fiscal year 2018 based on the timing of when charge-offs were performed.