Receivables (Tables)

6 Months Ended

Oct. 31, 2017

Accounts, Notes, Loans and Financing Receivable, Unclassified [Abstract]

Receivables consist of the following:



(in 000s)
As of	October 31, 2017					October 31, 2016					April 30, 2017
	Short-term			Long-term		Short-term			Long-term		Short-term			Long-term
Loans to franchisees	$	37,953		$	42,443	$	48,772		$	46,998	$	39,911		$	36,614
Receivables for U.S assisted tax preparation and related fees	36,926			6,316		37,303			5,528		54,506			6,316
Instant Cash Back® receivables	2,256			—		2,630			—		37,150			—
H&R Block Emerald Advance® lines of credit	21,218			9,209		23,495			—		26,325			5,069
Software receivables from retailers	484			—		5,596			—		16,715			—
Royalties and other receivables from franchisees	10,198			790		15,348			—		13,275			1,585
Other	23,980			3,791		27,682			3,712		30,189			3,314
	133,015			62,549		160,826			56,238		218,071			52,898
Allowance for doubtful accounts	(55,265		)	—		(56,062		)	—		(55,296		)	—
	$	77,750		$	62,549	$	104,764		$	56,238	$	162,775		$	52,898

Schedule Of Receivables Based On Year Of Origination

These amounts as of October 31, 2017, by year of origination, are as follows:



(in 000s)
Credit Quality Indicator – Year of origination:
2017	$	8,641
2016 and prior	6,717
Revolving loans	15,069
	$	30,427

Schedule Of Activity In The Allowance For Doubtful Accounts

Activity in the allowance for doubtful accounts for our EA and all other short-term receivables for the six months ended October 31, 2017 and 2016 is as follows:



(in 000s)
	EAs		All Other			Total
Balances as of April 30, 2017	$	10,123	$	45,173		$	55,296
Provision	—		4,238			4,238
Charge-offs, net of recoveries	—		(4,269		)	(4,269		)
Balances as of October 31, 2017	$	10,123	$	45,142		$	55,265

Balances as of April 30, 2016	$	9,007	$	48,004		$	57,011
Provision	451		835			1,286
Charge-offs, net of recoveries	—		(2,235		)	(2,235		)
Balances as of October 31, 2016	$	9,458	$	46,604		$	56,062