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Summary of Significant Accounting Policies (Tables)
3 Months Ended
Mar. 31, 2020
Accounting Policies [Abstract]  
Summary of Estimated Useful Lives Depreciation is computed using the straight-line method over the estimated useful lives of the related assets as follows: 
Building
 
Thirty-five years
Software
 
Two to three years
Computers and office equipment
 
Three years
Furniture and fixtures
 
Five years
Leasehold improvements
 
Shorter of useful life or remaining term of the lease

Contract with Customer, Asset and Liability
The following table provides a reconciliation of the Company's deferred revenue as of March 31, 2020:
 
Short-term
 
Long-term
 
(unaudited)
 
(in thousands)
Balance at December 31, 2019
$
369,475

 
$
99,652

Recognition of beginning deferred revenue into revenue, as a result of performance obligations satisfied
(155,456
)
 
—

Cash received in advance during the period
241,930

 
43,337

Recognition of cash received in the period into revenue, as a result of performance obligations satisfied
(116,738
)
 
—

Impact of foreign exchange rates
(2,590
)
 
—

Reclassification between short-term and long-term
40,897

 
(40,897
)
Balance at March 31, 2020
$
377,518

 
$
102,092


The Company includes only those incremental costs that would not have been incurred if the contracts had not been entered into:
 
Short-term
 
Long-term
 
(unaudited)
 
(in thousands)
Balance at December 31, 2019
$
38,435

 
$
48,780

Deferred customer acquisition costs incurred in the period
5,653

 
10,156

Amounts recognized as expense in the period
(12,446
)
 
—

Impact of foreign exchange rates
(99
)
 
7

Adjustment resulting from sale of SinglePlatform business
—

 
(15
)
Reclassification between short-term and long-term
6,878

 
(6,878
)
Balance at March 31, 2020
$
38,421

 
$
52,050


Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction These amounts are equivalent to the ending deferred revenue balance of $479.6 million, which includes both short and long-term amounts:
 
Web presence
 
Digital marketing
 
Total
 
(unaudited)
 
(in thousands)
Remaining performance obligation, short-term
$
323,004

 
$
54,514

 
$
377,518

Remaining performance obligation, long-term
102,085

 
7

 
102,092

Total
$
425,089

 
$
54,521

 
$
479,610


Summary of Calculation of Basic and Diluted Net Loss Per Share
 
Three Months Ended
March 31,
 
2019

2020
 
(unaudited)
(in thousands, except share amounts and per share data)
Net loss
$
(3,488
)
 
$
(2,244
)
Net loss per share:
 
 
 
Basic
$
(0.02
)
 
$
(0.02
)
Diluted
$
(0.02
)
 
$
(0.02
)
Weighted-average common shares used in computing net loss per share:
 
 
 
Basic
143,512,293

 
146,027,241

Diluted
143,512,293

 
146,027,241


Summary of Weighted Average Potentially Dilutive Shares Excluded From Calculation of Diluted Loss Per Share
The following number of weighted-average potentially dilutive shares were excluded from the calculation of diluted loss per share because the effect of including such potentially dilutive shares would have been anti-dilutive:
 
Three Months Ended
March 31,
 
2019
 
2020
 
(unaudited)
Restricted stock awards and units
8,934,769

 
12,369,636

Options
8,729,091

 
5,731,886

Total
17,663,860

 
18,101,522