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Consolidated Statements of Cash Flows - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2024
Dec. 31, 2023
Dec. 31, 2022
Cash flows from Operating activities:      
Net loss $ (43,727) $ (30,189) $ (37,159)
Adjustments to reconcile net loss to net cash used in operating activities:      
Depreciation and amortization 2,073 2,006 1,648
Capitalized software impairment 3,956    
Allowance for credit losses 2,055 390 341
Inventory impairment 626 1,905  
Share-based compensation 5,602 7,319 8,746
Non-cash interest expense 771 634 709
Cost of rental units purchased by customers     92
Loss on extinguishment of debt 4,427    
Loss on disposal of property and equipment 28    
Changes in certain assets and liabilities:      
Accounts receivable, net (3,727) (8,831) (6,658)
Inventory 3,150 (1,098) (2,587)
Net investments in sales-type leases 997 1,193 1,114
Prepaid commission expense (1,096) (1,319) (1,243)
Prepaid expenses and other assets (1,155) (2,845) 786
Accounts payable (1,985) 2,029 (1,968)
Accrued expenses (2,083) (2,243) 6,604
Other liabilities (66)    
Deferred revenue (843) (989) (1,164)
Net Cash used in Operating activities (30,997) (32,038) (30,739)
Cash flows from Investing activities:      
Purchases of property and equipment and capitalized software (1,466) (2,369) (3,269)
Cash paid for acquisition, net of cash and restricted cash acquired (2,553)    
Repayment of notes receivable 1,606 1,047 10,000
Net Cash (used in) provided by Investing activities (2,413) (1,322) 6,731
Cash flows from Financing activities:      
Payments of debt issuance costs (2,624) (1,104) (91)
Proceeds from issuance of long-term debt 57,479 25,000  
Proceeds from issuance of warrants 2,521    
Repayment of long-term debt (60,000) (1,200)  
Payment for debt extinguishment cost (4,185)    
Proceeds from exercises of stock options 1 1 298
Net Cash (used in) provided by Financing activities (6,808) 22,697 207
Net decrease in Cash, Cash equivalents and Restricted cash (40,218) (10,663) (23,801)
Cash and Cash equivalents, Beginning of Period 59,677 70,340 94,141
Cash, Cash equivalents and restricted cash, End of Period 19,459 59,677 70,340
Reconciliation of cash, cash equivalents and restricted cash to the consolidated balance sheet:      
Cash and cash equivalents 18,459 59,677 70,340
Restricted cash in deposits and other assets 1,000    
Total cash, cash equivalents and restricted cash 19,459 59,677 70,340
Supplemental disclosure of cash flow information:      
Cash paid for interest 6,513 4,790 3,543
Transfer of inventory to property and equipment 92 210 250
Supplemental disclosure of non-cash investing and financing activities:      
Purchases of property and equipment and capitalized software in accounts payable and accrued expenses 13 239 103
Reduction of accounts receivable in current and long-term notes receivable $ 606 $ 6,468 $ 432