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Net loss per share - Potentially Dilutive Securities Excluded From Computation of Diluted Net Loss per Share Attributable to Common Stockholders (Details) - shares
shares in Thousands
12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Antidilutive Securities Excluded From Computation Of Earnings Per Share      
Potentially dilutive securities, excluded from computation of diluted net income (loss) per share (in shares) 6,709 6,798 6,760
Employee stock options      
Antidilutive Securities Excluded From Computation Of Earnings Per Share      
Potentially dilutive securities, excluded from computation of diluted net income (loss) per share (in shares) 2,599 3,203 3,934
Restricted stock units      
Antidilutive Securities Excluded From Computation Of Earnings Per Share      
Potentially dilutive securities, excluded from computation of diluted net income (loss) per share (in shares) 3,171 2,486 2,405
Market-based restricted stock units      
Antidilutive Securities Excluded From Computation Of Earnings Per Share      
Potentially dilutive securities, excluded from computation of diluted net income (loss) per share (in shares) 641 695 0
Employee stock purchase plan      
Antidilutive Securities Excluded From Computation Of Earnings Per Share      
Potentially dilutive securities, excluded from computation of diluted net income (loss) per share (in shares) 298 414 421