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Finance Charges and Other Revenue
9 Months Ended
Oct. 31, 2020
Supplemental Disclosure of Finance Charges and Other Revenue [Abstract]  
Finance Charges and Other Revenues Finance Charges and Other Revenues 
Finance charges and other revenues consisted of the following:
Three Months Ended
October 31,
Nine Months Ended
October 31,
(in thousands)2020201920202019
Interest income and fees$69,996 $85,903 $235,438 $255,124 
Insurance income4,222 9,905 12,359 26,809 
Other revenues168 197 599 602 
Total finance charges and other revenues$74,386 $96,005 $248,396 $282,535 
Interest income and fees and insurance income are derived from the credit segment operations, whereas other revenues are derived from the retail segment operations. Insurance income is comprised of sales commissions from third-party insurance companies that are recognized when coverage is sold and retrospective income paid by the insurance carrier if insurance claims are less than earned premiums.
During the three months ended October 31, 2020 and 2019, interest income and fees reflected provisions for uncollectible interest of $16.9 million and $16.8 million, respectively. The amounts included in interest income and fees related to TDR accounts for the three months ended October 31, 2020 and 2019 were $9.3 million and $9.0 million, respectively. During the
nine months ended October 31, 2020 and 2019, interest income and fees reflected provisions for uncollectible interest of $48.8 million and $43.4 million, respectively. The amounts included in interest income and fees related to TDR accounts for the nine months ended October 31, 2020 and 2019 were $28.8 million and $25.7 million, respectively.