CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Oct. 31, 2020	Oct. 31, 2019	Oct. 31, 2020	Oct. 31, 2019
Revenues:
Other Income	$ 74,386	$ 96,005	$ 248,396	$ 282,535
Total revenues	334,158	376,127	1,018,234	1,130,698
Total Net Sales	259,772	280,122	769,838	848,163
Costs and expenses:
Cost of goods sold	160,378	170,453	484,015	509,746
Selling, general and administrative expense	122,158	125,608	350,443	371,006
Provision for bad debts	27,493	45,925	176,864	135,707
Charges and credits	0	3,837	3,589	3,142
Total costs and expenses	310,029	345,823	1,014,911	1,019,601
Operating income	24,129	30,304	3,323	111,097
Interest expense	11,563	15,051	39,778	43,944
Income (loss) before income taxes	12,566	15,253	(36,455)	67,153
Provision (benefit) for income taxes	5,147	3,784	(8,192)	16,201
Net income (loss)	$ 7,419	$ 11,469	$ (28,263)	$ 50,952
Income (loss) per share:
Basic (in dollars per share)	$ 0.25	$ 0.39	$ (0.97)	$ 1.65
Diluted (in dollars per share)	$ 0.25	$ 0.39	$ (0.97)	$ 1.62
Weighted average common shares outstanding:
Basic (in shares)	29,142,843	29,094,062	29,013,759	30,796,114
Diluted (in shares)	29,483,481	29,710,740	29,013,759	31,353,834
Product [Member]
Revenues:
Total revenues	$ 239,157	$ 250,233	$ 702,497	$ 759,256
RSA Commission [Member]
Revenues:
Total revenues	17,465	26,478	57,730	78,149
Service [Member]
Revenues:
Total revenues	$ 3,150	$ 3,411	$ 9,611	$ 10,758