XML 58 R28.htm IDEA: XBRL DOCUMENT v3.20.1
Customer Accounts Receivable (Details) - USD ($)
$ in Thousands
3 Months Ended
Apr. 30, 2020
Apr. 30, 2019
Feb. 01, 2020
Jan. 31, 2020
Quantitative information about the receivables portfolio managed [Abstract]        
Customer accounts receivable (1) $ 1,499,965     $ 1,602,037
Allowance for no-interest option credit programs 13,208     14,984
Allowance for uncollectible interest 29,305     23,662
Carrying value of customer accounts receivable 1,442,502     1,547,645
Allowance for credit losses (363,948)     (210,142)
Total customer accounts receivable, net 1,078,554     1,337,503
Short-term portion of customer accounts receivable, net (548,169)   $ (624,041) (673,742)
Long-term customer accounts receivable, net 530,385   614,799 663,761
Customer accounts receivable 60 days past due 192,501     193,797
Re-aged customer accounts receivable 465,820     455,704
Restructured customer accounts receivable 224,081     211,857
Increase in allowance for loan losses related to COVID-19 65,500      
Past due 441,000     527,000
Amounts included within past due and reaged accounts 123,700     131,400
Accounts Receivable, Restructured Accounts, Past Due 63,200     64,800
Interest receivable 42,500     43,700
Interest receivable outstanding net of allowance for uncollectible interest 13,200     20,000
Allowance for doubtful accounts and uncollectible interest for customer receivables [Abstract]        
Allowance at beginning of period, prior to adoption of ASC 326 233,803 $ 214,879    
Provision 137,289 52,200    
Principal charge-offs (64,852) (54,532)    
Interest charge-offs (17,614) (12,491)    
Recoveries 5,965 6,471    
Allowance at end of period 393,253 206,527    
Average total customer portfolio balance 1,557,762 1,558,322    
Restructured Accounts [Member]        
Quantitative information about the receivables portfolio managed [Abstract]        
Deferred fees and origination costs, net (14,950)     $ (15,746)
Allowance for doubtful accounts and uncollectible interest for customer receivables [Abstract]        
Allowance at beginning of period, prior to adoption of ASC 326 88,123 67,756    
Provision 28,224 16,925    
Principal charge-offs (18,501) (14,809)    
Interest charge-offs (5,300) (3,392)    
Recoveries 1,977 1,757    
Allowance at end of period 98,049 68,237    
Average total customer portfolio balance 224,565 190,228    
Customer Accounts Receivable [Member]        
Allowance for doubtful accounts and uncollectible interest for customer receivables [Abstract]        
Allowance at beginning of period, prior to adoption of ASC 326 145,680 147,123    
Provision 109,065 35,275    
Principal charge-offs (46,351) (39,723)    
Interest charge-offs (12,314) (9,099)    
Recoveries 3,988 4,714    
Allowance at end of period 295,204 138,290    
Average total customer portfolio balance 1,333,197 $ 1,368,094    
Accounting Standards Update 2016-13 [Member]        
Quantitative information about the receivables portfolio managed [Abstract]        
Short-term portion of customer accounts receivable, net     49,701  
Long-term customer accounts receivable, net     $ (48,962)  
Cumulative Effect, Period Of Adoption, Adjustment [Member] | Accounting Standards Update 2016-13 [Member]        
Allowance for doubtful accounts and uncollectible interest for customer receivables [Abstract]        
Allowance at beginning of period, prior to adoption of ASC 326 98,662      
Cumulative Effect, Period Of Adoption, Adjustment [Member] | Accounting Standards Update 2016-13 [Member] | Restructured Accounts [Member]        
Allowance for doubtful accounts and uncollectible interest for customer receivables [Abstract]        
Allowance at beginning of period, prior to adoption of ASC 326 3,526      
Cumulative Effect, Period Of Adoption, Adjustment [Member] | Accounting Standards Update 2016-13 [Member] | Customer Accounts Receivable [Member]        
Allowance for doubtful accounts and uncollectible interest for customer receivables [Abstract]        
Allowance at beginning of period, prior to adoption of ASC 326 $ 95,136