CONSOLIDATED STATEMENTS OF OPERATIONS (unaudited) - USD ($) shares in Thousands, $ in Thousands	3 Months Ended		6 Months Ended
	Jul. 31, 2017	Jul. 31, 2016	Jul. 31, 2017	Jul. 31, 2016
Revenues
Product sales	$ 259,593	$ 299,723	$ 510,955	$ 586,213
Repair service agreement commissions	23,519	28,310	48,215	56,495
Service revenues	3,301	3,966	6,528	7,833
Total net sales	286,413	331,999	565,698	650,541
Finance charges and other	80,234	66,158	156,775	136,729
Total revenues	366,647	398,157	722,473	787,270
Cost and expenses
Cost of goods sold, including warehousing and occupancy costs	172,306	208,869	344,256	413,335
Selling, general and administrative expense	111,632	119,846	218,169	233,093
Provision for bad debts	49,449	60,196	105,379	118,414
Other Nonrecurring (Income) Expense	4,068	2,895	5,295	3,421
Total cost and expenses	337,455	391,806	673,099	768,263
Operating income	29,192	6,351	49,374	19,007
Interest expense	20,039	24,138	44,047	50,034
Loss on extinguishment of debt	2,097	0	2,446	0
Income before income taxes	7,056	(17,787)	2,881	(31,027)
Provision for income taxes	2,783	(5,863)	1,188	(9,354)
Net income	$ 4,273	$ (11,924)	$ 1,693	$ (21,673)
Earnings per share:
Basic (in dollars per share)	$ 0.14	$ (0.39)	$ 0.05	$ (0.71)
Diluted (in dollars per share)	$ 0.14	$ (0.39)	$ 0.05	$ (0.71)
Average common shares outstanding:
Basic (in shares)	31,094	30,731	31,034	30,696
Diluted (in shares)	31,435	30,731	31,292	30,696