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Segments
12 Months Ended
Dec. 31, 2019
Segment Reporting [Abstract]  
Segments Segments
 
Effective January 1, 2019, the Company substantially completed its Organizational Consolidation changing from a holding company that previously owned a portfolio of companies to an operating company structure that provides NET services and has an investment in Matrix. As a result, beginning January 1, 2019, the Company’s chief operating decision maker reviews financial performance and allocates resources based on two segments as follows:

NET Services - which operates primarily under the brands LogistiCare and Circulation, is the largest manager of NET programs for state governments and MCOs in the U.S and includes the Company’s activities for executive, accounting, finance, internal audit, tax, legal, certain strategic and development functions and the Company’s captive insurance company.
Matrix Investment - which consists of a minority investment in Matrix, provides a broad array of assessment and care management services that improve health outcomes for individuals and financial performance for health plans. Matrix’s national network of community-based clinicians deliver in-home services while its fleet of mobile health clinics provide community-based care with advance diagnostic capabilities.

We have reclassified prior period segment amounts to conform to the current presentation, which are summarized as follows:


 Year Ended December 31, 2018
 
As Previously Reported
Segment ReclassificationOther Reclassification (Note 1)As Reported
Service expense:
  NET Services$1,285,029  $(426) $(30,995) $1,253,608  
  Corporate and Other(426) 426  —  —  
General and administrative:
  NET Services14,247  31,851  30,995  77,093  
  Corporate and Other31,851  (31,851) —  —  
Depreciation and amortization:
  NET Services15,026  787  —  15,813  
  Corporate and Other787  (787) —  —  
Operating income (loss):
  NET Services56,488  (32,212) —  24,276  
  Corporate and Other(32,212) 32,212  —  —  
 Year Ended December 31, 2017
 
As Previously Reported
Segment ReclassificationOther Reclassification (Note 1)As Reported
Service expense:
  NET Services$1,227,426  $(3,799) $(26,416) $1,197,211  
  Corporate and Other(3,799) 3,799  —  
General and administrative:
  NET Services11,779  31,712  26,416  69,907  
  Corporate and Other31,712  (31,712) —  —  
Depreciation and amortization:
  NET Services13,275  343  —  13,618  
  Corporate and Other343  (343) —  —  
Operating income (loss):
  NET Services65,740  (28,256) —  37,484  
  Corporate and Other(28,256) 28,256  —  —  


The following table sets forth certain financial information from continuing operations attributable to the Company’s business segments for the years ended December 31, 2019, 2018 and 2017.
 
 Year Ended December 31, 2019
 NET ServicesMatrix
Investment
Total
Service revenue, net$1,509,944  $—  $1,509,944  
Service expense1,401,152  —  1,401,152  
General and administrative expense67,244  —  67,244  
Depreciation and amortization16,816  —  16,816  
Operating income$24,732  $—  $24,732  
Equity in net loss of investee$—  $29,685  $29,685  
Investment in equity method investee$—  $130,869  $130,869  
Total assets$466,357  $130,869  $597,226  
 
 Year Ended December 31, 2018
 NET ServicesMatrix InvestmentTotal
Service revenue, net$1,384,965  $—  $1,384,965  
Service expense1,253,608  —  1,253,608  
General and administrative expense77,093  —  77,093  
Asset impairment charge14,175  —  14,175  
Depreciation and amortization15,813  —  15,813  
Operating income$24,276  $—  $24,276  
Equity in net loss of investee$—  $6,158  $6,158  
Investment in equity method investee$—  $161,503  $161,503  
Total assets$401,091  $161,503  $562,594  

 Year Ended December 31, 2017
 NET ServicesMatrix InvestmentTotal
Service revenue, net$1,318,220  $—  $1,318,220  
Service expense1,197,211  —  1,197,211  
General and administrative expense69,907  —  69,907  
Depreciation and amortization13,618  —  13,618  
Operating income$37,484  $—  $37,484  
Equity in net gain of investee$—  $(13,445) $(13,445) 
Investment in equity method investee$—  $169,699  $169,699  
Total assets$356,539  $169,699  $526,238  
    
Customer Information
 
Of the Company’s consolidated revenue, 12.7%, 12.6% and 13.8% was derived from one U.S. state Medicaid program for the years ended December 31, 2019, 2018 and 2017, respectively. In addition, substantially all of the Company’s revenues are generated from domestic governmental agencies or entities that contract with governmental agencies.