REVENUE, DIRECT COSTS AND GROSS MARGIN

The Company’s revenue, direct costs and gross margin were as follows:



	For The Year Ended December 31,
	2013
	Temporary Contracting		Permanent Recruitment		Other		Total
Revenue	$	502,433	$	114,743	$	42,952	$	660,128
Direct costs (1)	418,831		2,229		9,196		430,256
Gross margin	$	83,602	$	112,514	$	33,756	$	229,872

	For The Year Ended December 31,
	2012
	Temporary Contracting		Permanent Recruitment		Other		Total
Revenue	$	579,914	$	145,790	$	51,873	$	777,577
Direct costs (1)	478,126		$	2,879	11,705		492,710
Gross margin	$	101,788	$	142,911	$	40,168	$	284,867

	For The Year Ended December 31,
	2011
	Temporary Contracting		Permanent Recruitment		Other		Total
Revenue	$	692,665	$	189,304	$	51,767	$	933,736
Direct costs (1)	564,462		$	3,740	11,229		579,431
Gross margin	$	128,203	$	185,564	$	40,538	$	354,305

(1)

Direct costs include the direct staffing costs of salaries, payroll taxes, employee benefits, travel expenses and insurance costs for the Company’s contractors and reimbursed out-of-pocket expenses and other direct costs. Other than reimbursed out-of-pocket expenses, there are no other direct costs associated with the Permanent Recruitment and Other categories. Gross margin represents revenue less direct costs. The region where services are provided, the mix of contracting and permanent recruitment, and the functional nature of the staffing services provided can affect gross margin.