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CONSOLIDATED STATEMENTS OF OPERATIONS AND OTHER COMPREHENSIVE INCOME (LOSS) (USD $)
In Thousands, except Per Share data, unless otherwise specified
12 Months Ended
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Revenue $ 660,128 [1] $ 777,577 [1] $ 933,736 [1]
Direct costs 430,256 [2] 492,710 [2] 579,431 [2]
Gross margin 229,872 284,867 354,305
Operating expenses:      
Salaries and related 179,505 205,412 252,785
Office and general 57,685 65,747 69,298
Marketing and promotion 4,978 6,126 7,816
Depreciation and amortization 6,406 6,438 6,251
Business reorganization expenses 6,721 7,782 720
Impairment of long-lived assets 1,336 0 0
Total operating expenses 256,631 291,505 336,870
Operating income (loss) (26,759) (6,638) 17,435
Non-operating income (expense):      
Interest income (expense), net (596) (635) (1,143)
Other income (expense), net 753 254 (44)
Income (loss) from continuing operations before provision for income taxes (26,602) (7,019) 16,248
Provision for (benefit from) income taxes 3,793 (1,684) 5,339
Net income (loss) (30,395) (5,335) 10,909
Basic      
Net income (loss) - basic (in dollars per share) $ (0.94) $ (0.17) $ 0.35
Diluted      
Net income (loss) - diluted (in dollars per share) $ (0.94) $ (0.17) $ 0.34
Weighted-average shares outstanding:      
Basic (in shares) 32,493 32,060 31,566
Diluted (in shares) 32,493 32,060 31,989
Comprehensive income (loss):      
Net income (loss) (30,395) (5,335) 10,909
Other comprehensive income (loss):      
Foreign currency translation adjustment, net of income taxes (3,623) 2,169 (647)
Defined benefit pension plans - unrecognized net actuarial gain (loss) and prior service costs (credit), net of income taxes 260 (290) 0
Total other comprehensive income (loss), net of income taxes (3,363) 1,879 (647)
Comprehensive income (loss) $ (33,758) $ (3,456) $ 10,262
[1] Revenue by geographic region disclosed above is net of any inter-segment revenue and, therefore, represents only revenue from external customers according to the location of the operating subsidiary.
[2] Direct costs include the direct staffing costs of salaries, payroll taxes, employee benefits, travel expenses and insurance costs for the Company’s contractors and reimbursed out-of-pocket expenses and other direct costs. Other than reimbursed out-of-pocket expenses, there are no other direct costs associated with the Permanent Recruitment and Other categories. Gross margin represents revenue less direct costs. The region where services are provided, the mix of contracting and permanent recruitment, and the functional nature of the staffing services provided can affect gross margin.