<?xml version="1.0"?>
<ownershipDocument>

    <schemaVersion>X0101</schemaVersion>

<documentType>4</documentType>
    <periodOfReport>2003-04-01</periodOfReport>
    <notSubjectToSection16>0</notSubjectToSection16>
<issuer>        <issuerCik>0000862831</issuerCik>
        <issuerName>FINANCIAL INSTITUTIONS INC</issuerName>
<issuerTradingSymbol>FISI</issuerTradingSymbol>
    </issuer>

    <reportingOwner>
    <reportingOwnerId>
        <rptOwnerCik>0001210021</rptOwnerCik>
            <rptOwnerName>BURKE PATRICK C</rptOwnerName>
        </reportingOwnerId>
        <reportingOwnerAddress>
            <rptOwnerStreet1>  </rptOwnerStreet1>
            <rptOwnerStreet2>  </rptOwnerStreet2>
            <rptOwnerCity>  </rptOwnerCity>
            <rptOwnerState>  </rptOwnerState>
            <rptOwnerZipCode>  </rptOwnerZipCode>
        </reportingOwnerAddress>
<reportingOwnerRelationship>
        <isDirector>0</isDirector>
        <isOfficer>1</isOfficer>
        <isTenPercentOwner>0</isTenPercentOwner>
        <isOther>0</isOther>
        <officerTitle>Senior Vice President</officerTitle>
    </reportingOwnerRelationship>
    </reportingOwner>

    <nonDerivativeSecurity>
        <securityTitle>
            <value>Common Stock</value>
        </securityTitle>
        <transactionDate>
            <value>2003-04-01</value>
        </transactionDate>
    <transactionCoding>
        <transactionFormType>4</transactionFormType>
        <transactionCode>J</transactionCode>
        <equitySwapInvolved>0</equitySwapInvolved>
        <footnoteId id="F1"/>
    </transactionCoding>
        <transactionAmounts>
            <transactionShares>
                <value>2831</value>
            </transactionShares>
            <transactionValue>
                <value>21.478</value>
                <footnoteId id="F1"/>
            </transactionValue>
            <transactionAcquiredDisposedCode>
                <value>D</value>
            </transactionAcquiredDisposedCode>
        </transactionAmounts>
        <postTransactionAmounts>
            <sharesOwnedFollowingTransaction>
                <value>67087</value>
            </sharesOwnedFollowingTransaction>
        </postTransactionAmounts>
        <ownershipNature>
            <directOrIndirectOwnership>
                <value>D</value>
            </directOrIndirectOwnership>
        </ownershipNature>
    </nonDerivativeSecurity>

    <nonDerivativeSecurity>
        <securityTitle>
            <value>Common Stock</value>
        </securityTitle>
        <transactionDate>
            <value>2003-03-10</value>
            <footnoteId id="F2"/>
        </transactionDate>
    <transactionCoding>
        <transactionFormType>4</transactionFormType>
        <transactionCode>I</transactionCode>
        <equitySwapInvolved>0</equitySwapInvolved>
        <footnoteId id="F3"/>
    </transactionCoding>
        <transactionAmounts>
            <transactionShares>
                <value>41</value>
                <footnoteId id="F2"/>
            </transactionShares>
            <transactionValue>
                <value>20.96</value>
                <footnoteId id="F2"/>
            </transactionValue>
            <transactionAcquiredDisposedCode>
                <value>A</value>
            </transactionAcquiredDisposedCode>
        </transactionAmounts>
        <postTransactionAmounts>
            <sharesOwnedFollowingTransaction>
                <value>460</value>
            </sharesOwnedFollowingTransaction>
        </postTransactionAmounts>
        <ownershipNature>
            <directOrIndirectOwnership>
                <value>I</value>
            </directOrIndirectOwnership>
            <natureOfOwnership>
                <value>Held under 401(k)</value>
            </natureOfOwnership>
        </ownershipNature>
    </nonDerivativeSecurity>

    <footnotes>
        <footnote id="F1">Transfer of shares to a third party in a private transaction as payment for services during acquisition.</footnote>
        <footnote id="F2">Acquired in 401(k) Plan. Includes 41 shares acquired in 401(k) Plan on 3/10/03, 3/24/03, 4/7/03, 4/9/03, 4/22/03.</footnote>
        <footnote id="F3">V</footnote>
    </footnotes>

    <ownerSignature>
        <signatureName>Sonia M. Dumbleton for Patrick C. Burke (see attached)</signatureName>
        <signatureDate>2003-05-13</signatureDate>
    </ownerSignature>

</ownershipDocument>

