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OPERATING SEGMENTS (Tables)
12 Months Ended
Dec. 31, 2020
Disclosure of operating segments [abstract]  
Disclosure of detailed information about revenue and expenses by reportable segments [Table Text Block]
For the year ended December 31, 2020:   Loyalty
Currency
Retailing
    Platform
Partners
    Points
Travel
    Total  
Total revenue $ 211,200   $ 5,030   $ 1,157   $ 217,387  
Direct cost of revenue   181,603     731     50     182,384  
Gross profit   29,597     4,299     1,107     35,003  
Direct adjusted operating expenses   11,243     2,377     4,527     18,147  
Contribution $ 18,354   $ 1,922   $ (3,420 ) $ 16,856  
Indirect adjusted operating expenses1                     14,094  
Finance and other income                     (379 )
Finance costs                     843  
Equity-settled share-based payment expense                     3,129  
Impairment charges                     1,798  
Income tax recovery                     (1,460 )
Depreciation and amortization                     4,859  
Foreign exchange gain                     (671 )
Net loss                   $ (5,357 )

 

1 Indirect adjusted operating expenses comprise costs that are shared among the Loyalty Currency Retailing, Platform Partners and Points Travel operating segments, including costs associated with various corporate functions, such as Finance, Human Resources, Legal and certain expenses associated with information technology infrastructure.

 

For the year ended December 31, 2019:   Loyalty
Currency
Retailing
    Platform
Partners
    Points
Travel
    Total  
                         
Total revenue $ 391,045   $ 7,577   $ 2,555   $ 401,177  
Direct cost of revenue   335,032     665     25     335,722  
Gross profit   56,013     6,912     2,530     65,455  
Direct adjusted operating expenses   13,830     3,871     6,838     24,539  
Contribution $ 42,183   $ 3,041   $ (4,308 ) $ 40,916  
Indirect adjusted operating expenses1                     14,328  
Finance and other income                     (908 )
Finance costs                     211  
Equity-settled share-based payment expense                     5,172  
Income tax expense                     5,155  
Depreciation and amortization                     4,668  
Foreign exchange loss                     401  
Net Income                   $ 11,889  


1 Indirect adjusted operating expenses comprise costs that are shared among the Loyalty Currency Retailing, Platform Partners and Points Travel operating segments, including costs associated with various corporate functions, such as Finance, Human Resources, Legal and certain expenses associated with information technology infrastructure.

Disclosure of detailed information about revenues, geographic information [Table Text Block]
For the year ended December 31   2020     2019  
Revenue                        
United States $ 188,531     87%   $ 358,993     90%  
Europe   19,074     9%     21,832     5%  
Other   9,782     4%     20,352     5%  
  $ 217,387     100%   $ 401,177     100%  
Disclosure of detailed information about contracted revenues to the remaining performance obligations [Table Text Block]
    Total     Year 1     Year 2     Year 3     Year 4     Year 5+  
Hosting and other $ 1,025   $ 558   $ 362   $ 105   $   $