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Leases
9 Months Ended
Sep. 30, 2020
Leases [Abstract]  
Leases Leases:
The Company's operating lease portfolio primarily includes corporate offices and call centers. The majority of its leases have remaining lease terms of one year to 20 years, some of which include options to extend the leases for five years, and others include options to terminate the leases within one year. Exercises of lease renewal options are typically at the Company's sole discretion and are included in its right-of-use ("ROU") assets and lease liabilities based upon whether the Company is reasonably certain of exercising the renewal options. The Company has lease agreements with lease and non-lease components, which are generally accounted for separately. The Company's lease agreements do not contain any material residual value guarantees or material restrictive covenants.

As most of the Company's leases do not provide an implicit rate, the Company uses its incremental borrowing rate based on the information available at the lease commencement date in determining the present value of the lease payments.
The components of lease expense for the three and nine months ended September 30, 2020 and 2019, were as follows (amounts in thousands):
Three Months Ended September 30Nine Months Ended September 30
2020201920202019
Operating lease expense$3,035 $3,018 $9,072 $8,948 
Short-term lease expense661 657 2,030 2,219 
Total lease expense$3,696 $3,675 $11,102 $11,167 


Supplemental cash flow information and non-cash activity related to leases for the nine months ended September 30, 2020 and 2019 were as follows (amounts in thousands):
Nine Months Ended September 30
20202019
Cash paid for amounts included in the measurement of operating lease liabilities$9,179 $8,597 
ROU assets obtained in exchange for operating lease obligations(10,465)80,581 

Lease term and discount rate information related to operating leases were as follows as of the dates indicated:
September 30,
20202019
Weighted-average remaining lease term (years)9.511.0
Weighted-average discount rate4.82 %4.97 %
Maturities of lease liabilities at September 30, 2020 are as follows for the following periods (amounts in thousands):
Operating Leases
For the three months ending December 31, 2020$3,005 
For the year ending December 31, 202111,011 
For the year ending December 31, 20228,750 
For the year ending December 31, 20236,520 
For the year ending December 31, 20245,683 
Thereafter35,154 
Total lease payments$70,123 
Less imputed interest14,136 
Total$55,987