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Property, Equipment, and Capitalized Software, Net - Summary of Property, Equipment, and Capitalized Software (Details) - USD ($)
$ in Millions
Dec. 31, 2019
Dec. 31, 2018
Property, Plant and Equipment [Line Items]    
Total cost $ 687 $ 774
Less: accumulated amortization - capitalized software (351) (320)
Less: accumulated depreciation and amortization - furniture, equipment, building, and improvements (179) (213)
Total accumulated depreciation and amortization (530) (533)
ROU assets - finance leases 228  
Property, equipment, and capitalized software, net 385  
Property, equipment, and capitalized software, net   241
Capitalized software    
Property, Plant and Equipment [Line Items]    
Total cost 421 373
Furniture and equipment    
Property, Plant and Equipment [Line Items]    
Total cost 213 231
Building and improvements    
Property, Plant and Equipment [Line Items]    
Total cost 49 154
Land    
Property, Plant and Equipment [Line Items]    
Total cost $ 4 $ 16