Property, Equipment, and Capitalized Software, Net (Tables)

12 Months Ended

Dec. 31, 2019

Property, Plant and Equipment [Abstract]

Summary of property and equipment and depreciation and amortization recognized

A summary of property, equipment, and capitalized software is as follows:

	December 31,
	2019			2018
	(In millions)
Capitalized software	$	421		$	373
Furniture and equipment	213			231
Building and improvements	49			154
Land	4			16
Total cost	687			774
Less: accumulated amortization - capitalized software	(351		)	(320		)
Less: accumulated depreciation and amortization - furniture, equipment, building, and improvements	(179		)	(213		)
Total accumulated depreciation and amortization	(530		)	(533		)
ROU assets - finance leases	228			—
Property, equipment, and capitalized software, net	$	385		$	241

The following table presents all depreciation and amortization recognized in our consolidated statements of operations:

	Year Ended December 31,
	2019		2018		2017
	(In millions)
Recorded in depreciation and amortization:
Amortization of capitalized software	$	33	$	42	$	64
Depreciation and amortization of furniture, equipment, building, and improvements	21		36		42
Amortization of intangible assets	18		21		31
Amortization of finance leases	17		—		—
Subtotal	89		99		137
Recorded in cost of service revenue:
Amortization of capitalized software and deferred contract costs	—		28		41
Total depreciation and amortization recognized	$	89	$	127	$	178