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Segments - Reconciliation of Gross Margin to Consolidated Income (Details) - USD ($)
$ in Millions
3 Months Ended 12 Months Ended
Dec. 31, 2019
Sep. 30, 2019
Jun. 30, 2019
Mar. 31, 2019
Dec. 31, 2018
Sep. 30, 2018
Jun. 30, 2018
Mar. 31, 2018
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Segment Reporting Information [Line Items]                      
Total margin $ 578 $ 561 $ 583 $ 581 $ 664 $ 566 $ 673 $ 615 $ 2,303 $ 2,518 $ 1,810
Add: Other operating revenues $ 4,274 $ 4,243 $ 4,193 $ 4,119 4,664 4,697 4,883 4,646 16,829 18,890 19,883
Less: Other operating expenses                 (15,785) (17,744) (20,438)
Less: loss on sales of subsidiaries, net of gain         $ (52) $ 37 $ 0 $ 0 0 (15) 0
Operating income (loss)                 1,044 1,131 (555)
Less: other expenses, net                 72 132 57
Income (loss) before income tax expense (benefit)                 972 999 (612)
Health Plans                      
Segment Reporting Information [Line Items]                      
Add: Other operating revenues                 16,815 18,471 19,352
Other                      
Segment Reporting Information [Line Items]                      
Total margin                 0 43 29
Add: Other operating revenues                 14 419 531
Operating Segments                      
Segment Reporting Information [Line Items]                      
Total margin                 2,303 2,518 1,810
Operating Segments | Health Plans                      
Segment Reporting Information [Line Items]                      
Total margin                 2,303 2,475 1,781
Operating Segments | Other                      
Segment Reporting Information [Line Items]                      
Total margin                 0 43 29
Other Operating                      
Segment Reporting Information [Line Items]                      
Add: Other operating revenues                 621 871 508
Less: Other operating expenses                 (1,880) (2,243) (2,873)
Less: loss on sales of subsidiaries, net of gain                 $ 0 $ (15) $ 0