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Customer Contract Liabilities (Tables)
3 Months Ended
Mar. 31, 2020
Revenue Recognition [Abstract]  
Schedule of Customer Contract Liabilities
The Company's primary liabilities associated with customer contracts are as follows (in thousands):
March 31, 2020December 31, 2019Increase (decrease)March 31, 2019December 31, 2018Increase (decrease)
Casino outstanding chips and front money deposits (1)
$857,233  $769,053  $88,180  $863,160  $905,561  $(42,401) 
Advance room deposits and ticket sales (2)
29,293  49,834  (20,541) 47,128  42,197  4,931  
Other gaming-related liabilities (3)
5,485  13,970  (8,485) 7,904  12,694  (4,790) 
Loyalty program and related liabilities (4)
20,397  21,148  (751) 16,504  18,148  (1,644) 
$912,408  $854,005  $58,403  $934,696  $978,600  $(43,904) 
(1) Casino outstanding chips generally represent amounts owed to gaming promoters and customers for chips in their possession, and casino front money deposits represent funds deposited by customers before gaming play occurs. These amounts are included in customer deposits on the Condensed Consolidated Balance Sheets and may be recognized as revenue or redeemed for cash in the future.
(2) Advance room deposits and ticket sales represent cash received in advance for goods or services to be provided in the future. These amounts are included in customer deposits on the Condensed Consolidated Balance Sheets and will be recognized as revenue when the goods or services are provided or the events are held. Decreases in this balance generally represent the recognition of revenue and increases in the balance represent additional deposits made by customers. The deposits are expected to primarily be recognized as revenue within one year.
(3) Other gaming-related liabilities generally represent unpaid wagers primarily in the form of unredeemed slot, race and sportsbook tickets or wagers for future sporting events. The amounts are included in other accrued liabilities on the Condensed Consolidated Balance Sheets.
(4) Loyalty program and related liabilities represent the deferral of revenue until the loyalty points or other complimentaries are redeemed. The amounts are included in other accrued liabilities on the Condensed Consolidated Balance Sheets and are expected to be recognized as revenue within one year of being earned by customers.