UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

WASHINGTON, D.C.  20549

FORM 10-Q

☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the Quarterly Period Ended November 30, 2023

OR

☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

Commission File Number:  1-31420

CARMAX, INC.

(Exact name of registrant as specified in its charter)

Virginia		54-1821055
(State or other jurisdiction of incorporation)		(I.R.S. Employer Identification No.)
12800 Tuckahoe Creek Parkway		23238
Richmond,	Virginia
(Address of Principal Executive Offices)		(Zip Code)

(804) 747-0422

(Registrant’s telephone number, including area code)

N/A

(Former name, former address and former fiscal year, if changed since last report)

Securities registered pursuant to Section 12(b) of the Act:

Title of each class	Trading Symbol(s)	Name of each exchange on which registered
Common Stock	KMX	New York Stock Exchange

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.   Yes  ☒    No  ☐ 

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).    Yes  ☒    No  ☐ 

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company.  See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act. 

Large accelerated filer	☒	Accelerated filer	☐
Non-accelerated filer	☐	Smaller reporting company	☐
		Emerging growth company	☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.  ☐

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).  Yes  ☐     No  ☒

Indicate the number of shares outstanding of each of the issuer’s classes of common stock, as of the latest practicable date.

Class	Outstanding as of January 3, 2024
Common Stock, par value $0.50	157,921,209

Page 1

CARMAX, INC. AND SUBSIDIARIES

TABLE OF CONTENTS

			Page No.
PART I.	FINANCIAL INFORMATION
	Item 1.	Financial Statements:
		Consolidated Statements of Earnings (Unaudited) –
		Three and Nine Months Ended November 30, 2023 and 2022	3
		Consolidated Statements of Comprehensive Income (Unaudited) –
		Three and Nine Months Ended November 30, 2023 and 2022	4
		Consolidated Balance Sheets (Unaudited) –
		November 30, 2023 and February 28, 2023	5
		Consolidated Statements of Cash Flows (Unaudited) –
		Nine Months Ended November 30, 2023 and 2022	6
		Consolidated Statements of Shareholders’ Equity (Unaudited) –
		Three and Nine Months Ended November 30, 2023 and 2022	7
		Notes to Consolidated Financial Statements (Unaudited)	9
	Item 2.	Management’s Discussion and Analysis of Financial Condition and
		Results of Operations	29
	Item 3.	Quantitative and Qualitative Disclosures About Market Risk	44
	Item 4.	Controls and Procedures	45
PART II.	OTHER INFORMATION
	Item 1.	Legal Proceedings	46
	Item 1A.	Risk Factors	46
	Item 2.	Unregistered Sales of Equity Securities and Use of Proceeds	46
	Item 6.	Exhibits	47
SIGNATURES			48

Page 2

PART I. FINANCIAL INFORMATION

ITEM 1. FINANCIAL STATEMENTS

CARMAX, INC. AND SUBSIDIARIES

Consolidated Statements of Earnings

(Unaudited)

	Three Months Ended November 30						Nine Months Ended November 30
(In thousands except per share data)	2023		%(1)	2022		%(1)	2023		%(1)	2022		%(1)
SALES AND OPERATING REVENUES:
Used vehicle sales	$	4,832,077	78.6	$	5,204,584	80.0	$	16,424,691	78.6	$	18,503,159	77.2
Wholesale vehicle sales	1,165,204		19.0	1,152,207		17.7	4,001,542		19.1	4,959,050		20.7
Other sales and revenues	151,257		2.5	149,165		2.3	483,204		2.3	500,171		2.1
NET SALES AND OPERATING REVENUES	6,148,538		100.0	6,505,956		100.0	20,909,437		100.0	23,962,380		100.0
COST OF SALES:
Used vehicle cost of sales	4,434,165		72.1	4,801,790		73.8	15,060,045		72.0	17,041,898		71.1
Wholesale vehicle cost of sales	1,042,303		17.0	1,037,534		15.9	3,574,200		17.1	4,512,053		18.8
Other cost of sales	59,207		1.0	89,944		1.4	148,174		0.7	219,205		0.9
TOTAL COST OF SALES	5,535,675		90.0	5,929,268		91.1	18,782,419		89.8	21,773,156		90.9
GROSS PROFIT	612,863		10.0	576,688		8.9	2,127,018		10.2	2,189,224		9.1
CARMAX AUTO FINANCE INCOME	148,659		2.4	152,196		2.3	421,004		2.0	539,538		2.3
Selling, general and administrative expenses	559,962		9.1	591,727		9.1	1,705,493		8.2	1,914,508		8.0
Depreciation and amortization	60,623		1.0	57,377		0.9	177,859		0.9	170,717		0.7
Interest expense	31,265		0.5	30,150		0.5	93,316		0.4	91,670		0.4
Other income	(886)		—	(363)		—	(4,730)		—	(2,303)		—
Earnings before income taxes	110,558		1.8	49,993		0.8	576,084		2.8	554,170		2.3
Income tax provision	28,555		0.5	12,413		0.2	147,148		0.7	138,420		0.6
NET EARNINGS	$	82,003	1.3	$	37,580	0.6	$	428,936	2.1	$	415,750	1.7
WEIGHTED AVERAGE COMMON SHARES:
Basic	158,446			158,003			158,347			159,044
Diluted	158,799			158,536			158,866			160,195
NET EARNINGS PER SHARE:
Basic	$	0.52		$	0.24		$	2.71		$	2.61
Diluted	$	0.52		$	0.24		$	2.70		$	2.60

(1)    Percents are calculated as a percentage of net sales and operating revenues and may not total due to rounding. 

See accompanying notes to consolidated financial statements.

Page 3

CARMAX, INC. AND SUBSIDIARIES

Consolidated Statements of Comprehensive Income

(Unaudited)

	Three Months Ended November 30				Nine Months Ended November 30
(In thousands)	2023		2022		2023		2022
NET EARNINGS	$	82,003	$	37,580	$	428,936	$	415,750
Other comprehensive (loss) income, net of taxes:
Net change in retirement benefit plan unrecognized actuarial losses	98		482		294		1,444
Net change in cash flow hedge unrecognized gains	(18,028)		24,939		(37,496)		102,398
Other comprehensive (loss) income, net of taxes	(17,930)		25,421		(37,202)		103,842
TOTAL COMPREHENSIVE INCOME	$	64,073	$	63,001	$	391,734	$	519,592

See accompanying notes to consolidated financial statements.

Page 4

CARMAX, INC. AND SUBSIDIARIES

Consolidated Balance Sheets

(Unaudited)

	As of November 30		As of February 28
(In thousands except share data)	2023		2023
ASSETS
CURRENT ASSETS:
Cash and cash equivalents	$	605,375	$	314,758
Restricted cash from collections on auto loans receivable	483,570		470,889
Accounts receivable, net	212,406		298,783
Inventory	3,638,946		3,726,142
Other current assets	169,653		230,795
TOTAL CURRENT ASSETS	5,109,950		5,041,367
Auto loans receivable, net of allowance for loan losses of $511,924 and $507,201 as of November 30, 2023 and February 28, 2023, respectively	17,081,891		16,341,791
Property and equipment, net of accumulated depreciation of $1,782,087 and $1,614,924 as of November 30, 2023 and February 28, 2023, respectively	3,623,697		3,430,914
Deferred income taxes	121,219		80,740
Operating lease assets	533,387		545,677
Goodwill	141,258		141,258
Other assets	561,848		600,989
TOTAL ASSETS	$	27,173,250	$	26,182,736
LIABILITIES AND SHAREHOLDERS’ EQUITY
CURRENT LIABILITIES:
Accounts payable	$	762,594	$	826,592
Accrued expenses and other current liabilities	494,365		478,964
Accrued income taxes	10,581		—
Current portion of operating lease liabilities	56,410		53,287
Current portion of long-term debt	312,744		111,859
Current portion of non-recourse notes payable	446,544		467,609
TOTAL CURRENT LIABILITIES	2,083,238		1,938,311
Long-term debt, excluding current portion	1,605,638		1,909,361
Non-recourse notes payable, excluding current portion	16,558,053		15,865,776
Operating lease liabilities, excluding current portion	509,141		523,828
Other liabilities	372,815		332,383
TOTAL LIABILITIES	21,128,885		20,569,659
Commitments and contingent liabilities
SHAREHOLDERS’ EQUITY:
Common stock, $0.50 par value; 350,000,000 shares authorized; 158,021,407 and 158,079,033 shares issued and outstanding as of November 30, 2023 and February 28, 2023, respectively	79,011		79,040
Capital in excess of par value	1,786,924		1,713,074
Accumulated other comprehensive income	60,667		97,869
Retained earnings	4,117,763		3,723,094
TOTAL SHAREHOLDERS’ EQUITY	6,044,365		5,613,077
TOTAL LIABILITIES AND SHAREHOLDERS’ EQUITY	$	27,173,250	$	26,182,736

See accompanying notes to consolidated financial statements.

Page 5

CARMAX, INC. AND SUBSIDIARIES

Consolidated Statements of Cash Flows

(Unaudited)

	Nine Months Ended November 30
(In thousands)	2023		2022
OPERATING ACTIVITIES:
Net earnings	$	428,936	$	415,750
Adjustments to reconcile net earnings to net cash provided by operating activities:
Depreciation and amortization	193,528		202,655
Share-based compensation expense	90,479		64,974
Provision for loan losses	238,952		218,967
Provision for cancellation reserves	62,587		79,924
Deferred income tax benefit	(28,290)		(2,178)
Other	8,534		8,879
Net decrease (increase) in:
Accounts receivable, net	86,377		314,190
Inventory	87,196		1,709,632
Other current assets	91,793		149,777
Auto loans receivable, net	(979,052)		(1,170,098)
Other assets	(8,775)		(43,502)
Net decrease in:
Accounts payable, accrued expenses and other
current liabilities and accrued income taxes	(60,365)		(195,154)
Other liabilities	(62,921)		(91,739)
NET CASH PROVIDED BY OPERATING ACTIVITIES	148,979		1,662,077
INVESTING ACTIVITIES:
Capital expenditures	(355,442)		(319,486)
Proceeds from disposal of property and equipment	1,299		3,806
Purchases of investments	(4,641)		(6,460)
Sales and returns of investments	1,562		3,486
NET CASH USED IN INVESTING ACTIVITIES	(357,222)		(318,654)
FINANCING ACTIVITIES:
Proceeds from issuances of long-term debt	134,600		2,863,500
Payments on long-term debt	(242,989)		(4,116,775)
Cash paid for debt issuance costs	(15,576)		(13,987)
Payments on finance lease obligations	(12,177)		(10,056)
Issuances of non-recourse notes payable	9,099,929		11,351,696
Payments on non-recourse notes payable	(8,430,615)		(10,581,076)
Repurchase and retirement of common stock	(44,287)		(333,814)
Equity issuances	28,430		13,504
NET CASH PROVIDED BY (USED IN) FINANCING ACTIVITIES	517,315		(827,008)
Increase in cash, cash equivalents, and restricted cash	309,072		516,415
Cash, cash equivalents, and restricted cash at beginning of year	951,004		803,618
CASH, CASH EQUIVALENTS, AND RESTRICTED CASH AT END OF PERIOD	$	1,260,076	$	1,320,033
RECONCILIATION OF CASH, CASH EQUIVALENTS AND RESTRICTED CASH TO THE CONSOLIDATED BALANCE SHEETS:
Cash and cash equivalents	$	605,375	$	688,618
Restricted cash from collections on auto loans receivable	483,570		466,525
Restricted cash included in other assets	171,131		164,890
CASH, CASH EQUIVALENTS, AND RESTRICTED CASH AT END OF PERIOD	$	1,260,076	$	1,320,033

See accompanying notes to consolidated financial statements.

Page 6

CARMAX, INC. AND SUBSIDIARIES

Consolidated Statements of Shareholders’ Equity

(Unaudited)

	Nine Months Ended November 30, 2023
								Accumulated
	Common			Capital in				Other
	Shares	Common		Excess of		Retained		Comprehensive
(In thousands)	Outstanding	Stock		Par Value		Earnings		Income		Total
Balance as of February 28, 2023	158,079	$	79,040	$	1,713,074	$	3,723,094	$	97,869	$	5,613,077
Net earnings	—	—		—		228,298		—		228,298
Other comprehensive loss	—	—		—		—		(36,539)		(36,539)
Share-based compensation expense	—	—		21,274		—		—		21,274
Exercise of common stock options	18	9		979		—		—		988
Stock incentive plans, net shares issued	112	56		(3,986)		—		—		(3,930)
Balance as of May 31, 2023	158,209	$	79,105	$	1,731,341	$	3,951,392	$	61,330	$	5,823,168
Net earnings	—	—		—		118,635		—		118,635
Other comprehensive income	—	—		—		—		17,267		17,267
Share-based compensation expense	—	—		20,256		—		—		20,256
Exercise of common stock options	446	223		26,323		—		—		26,546
Stock incentive plans, net shares issued	1	—		(213)		—		—		(213)
Balance as of August 31, 2023	158,656	$	79,328	$	1,777,707	$	4,070,027	$	78,597	$	6,005,659
Net earnings	—	—		—		82,003		—		82,003
Other comprehensive loss	—	—		—		—		(17,930)		(17,930)
Share-based compensation expense	—	—		15,728		—		—		15,728
Repurchases of common stock	(649)	(324)		(7,312)		(34,267)		—		(41,903)
Exercise of common stock options	12	6		890		—		—		896
Stock incentive plans, net shares issued	2	1		(89)		—		—		(88)
Balance as of November 30, 2023	158,021	$	79,011	$	1,786,924	$	4,117,763	$	60,667	$	6,044,365

See accompanying notes to consolidated financial statements.

Page 7

CARMAX, INC. AND SUBSIDIARIES

Consolidated Statements of Shareholders’ Equity

(Unaudited)

	Nine Months Ended November 30, 2022
								Accumulated
	Common			Capital in				Other
	Shares	Common		Excess of		Retained		Comprehensive
(In thousands)	Outstanding	Stock		Par Value		Earnings		Income (Loss)		Total
Balance as of February 28, 2022	161,054	$	80,527	$	1,677,268	$	3,524,066	$	(46,422)	$	5,235,439
Net earnings	—	—		—		252,265		—		252,265
Other comprehensive income	—	—		—		—		52,314		52,314
Share-based compensation expense	—	—		21,594		—		—		21,594
Repurchases of common stock	(1,644)	(822)		(17,207)		(139,565)		—		(157,594)
Exercise of common stock options	49	24		3,418		—		—		3,442
Stock incentive plans, net shares issued	155	78		(6,901)		—		—		(6,823)
Balance as of May 31, 2022	159,614	$	79,807	$	1,678,172	$	3,636,766	$	5,892	$	5,400,637
Net earnings	—	—		—		125,905		—		125,905
Other comprehensive income	—	—		—		—		26,107		26,107
Share-based compensation expense	—	—		15,062		—		—		15,062
Repurchases of common stock	(1,730)	(865)		(18,279)		(143,873)		—		(163,017)
Exercise of common stock options	155	78		9,762		—		—		9,840
Stock incentive plans, net shares issued	5	2		(309)		—		—		(307)
Balance as of August 31, 2022	158,044	$	79,022	$	1,684,408	$	3,618,798	$	31,999	$	5,414,227
Net earnings	—	—		—		37,580		—		37,580
Other comprehensive income	—	—		—		—		25,421		25,421
Share-based compensation expense	—	—		12,797		—		—		12,797
Repurchases of common stock	(30)	(15)		(320)		(2,297)		—		(2,632)
Exercise of common stock options	4	2		218		—		—		220
Stock incentive plans, net shares issued	1	1		(41)		—		—		(40)
Balance as of November 30, 2022	158,019	$	79,010	$	1,697,062	$	3,654,081	$	57,420	$	5,487,573

See accompanying notes to consolidated financial statements.

Page 8

CARMAX, INC. AND SUBSIDIARIES

Notes to Consolidated Financial Statements

(Unaudited)

1.Background

Business. CarMax, Inc. (“we,” “our,” “us,” “CarMax” and “the company”), including its wholly owned subsidiaries, is the nation’s largest retailer of used vehicles.  We operate in two reportable segments:  CarMax Sales Operations and CarMax Auto Finance (“CAF”).  Our CarMax Sales Operations segment consists of all aspects of our auto merchandising and service operations, excluding financing provided by CAF.  Our CAF segment consists solely of our own finance operation that provides financing to customers buying retail vehicles from CarMax. On June 1, 2021, we completed the acquisition of Edmunds Holding Company (“Edmunds”), which does not meet the quantitative thresholds to be considered a reportable segment. See Note 16 for additional information on our reportable segments.

We deliver an unrivaled customer experience by offering a broad selection of quality used vehicles and related products and services at competitive, no-haggle prices using a customer-friendly sales process.  Our omni-channel platform, which gives us the largest addressable market in the used car industry, empowers our retail customers to buy a car on their terms – online, in-store or an integrated combination of both. We offer customers a range of related products and services, including the appraisal and purchase of vehicles directly from consumers; the financing of retail vehicle purchases through CAF and third-party finance providers; the sale of extended protection plan (“EPP”) products, which include extended service plans (“ESPs”) and guaranteed asset protection (“GAP”); and vehicle repair service.  Vehicles purchased through the appraisal process that do not meet our retail standards are sold to licensed dealers through on-site or virtual wholesale auctions.

Basis of Presentation and Use of Estimates. The accompanying interim unaudited consolidated financial statements include the accounts of CarMax and our wholly owned subsidiaries.  All significant intercompany balances and transactions have been eliminated in consolidation.  These interim unaudited consolidated financial statements have been prepared in conformity with U.S. generally accepted accounting principles (“GAAP”) for interim financial information.  Accordingly, they do not include all of the information and footnotes required by U.S. GAAP for complete financial statements.  In the opinion of management, such interim consolidated financial statements reflect all normal recurring adjustments considered necessary to present fairly the financial position and the results of operations and cash flows for the interim periods presented.  The results of operations for the interim periods are not necessarily indicative of the results to be expected for the full fiscal year.  

The accounting policies followed in the presentation of our interim financial results are consistent with those included in the company’s Annual Report on Form 10-K for the fiscal year ended February 28, 2023 (the “2023 Annual Report”), with the exception of those related to recent accounting pronouncements adopted in the current fiscal year. These interim unaudited consolidated financial statements should be read in conjunction with the audited consolidated financial statements and footnotes included in our 2023 Annual Report.

The preparation of financial statements in conformity with U.S. GAAP requires management to make estimates and assumptions that affect the reported amounts of assets, liabilities, revenues and expenses and the disclosure of contingent assets and liabilities.  Actual results could differ from those estimates.  Certain prior year amounts have been reclassified to conform to the current year’s presentation.  Amounts and percentages may not total due to rounding.

Recent Accounting Pronouncements.

Effective in Future Periods

In October 2023, the Financial Accounting Standards Board (“FASB”) issued an accounting pronouncement (ASU 2023-06) related to disclosure or presentation requirements for various subtopics in the FASB’s Accounting Standards Codification (“Codification”). The amendments in the update are intended to align the requirements in the Codification with the U.S. Securities and Exchange Commission's (“SEC”) regulations and facilitate the application of GAAP for all entities. The effective date for each amendment is the date on which the SEC removal of the related disclosure requirement from Regulation S-X or Regulation S-K becomes effective, or if the SEC has not removed the requirements by June 30, 2027, this amendment will be removed from the Codification and will not become effective for any entity. Early adoption is prohibited. We do not expect this update to have a material impact on our consolidated financial statements.

In November 2023, the FASB issued an accounting pronouncement (ASU 2023-07) related to the disclosure of incremental segment information on an annual and interim basis. This update is effective for annual periods beginning after December 15, 2023, and interim periods within fiscal years beginning after December 15, 2024, and requires retrospective application to all prior periods presented in the financial statements. We plan to adopt this pronouncement beginning with our fiscal year ended February 28, 2025, and we do not expect it to have a material effect on our consolidated financial statements.

Page 9

In December 2023, the FASB issued an accounting pronouncement (ASU 2023-09) related to income tax disclosures. The amendments in this update are intended to enhance the transparency and decision usefulness of income tax disclosures primarily through changes to the rate reconciliation and income taxes paid information. This update is effective for annual periods beginning after December 15, 2024, though early adoption is permitted. We plan to adopt this pronouncement for our fiscal year beginning March 1, 2025, and we do not expect it to have a material effect on our consolidated financial statements.

2. Revenue

We recognize revenue when control of the good or service has been transferred to the customer, generally either at the time of sale or upon delivery to a customer.  Our contracts have a fixed contract price and revenue is measured as the amount of consideration we expect to receive in exchange for transferring goods or providing services. We collect sales taxes and other taxes from customers on behalf of governmental authorities at the time of sale.  These taxes are accounted for on a net basis and are not included in net sales and operating revenues or cost of sales. We generally expense sales commissions when incurred because the amortization period would have been less than one year. These costs are recorded within selling, general and administrative expenses. We do not have any significant payment terms as payment is received at or shortly after the point of sale.

Disaggregation of Revenue

	Three Months Ended November 30				Nine Months Ended November 30
(In millions)	2023		2022		2023		2022
Used vehicle sales	$	4,832.1	$	5,204.6	$	16,424.7	$	18,503.2
Wholesale vehicle sales	1,165.2		1,152.2		4,001.5		4,959.1
Other sales and revenues:
Extended protection plan revenues	90.8		91.8		303.8		318.1
Third-party finance (fees)/income, net	(1.2)		1.0		(2.4)		7.1
Advertising & subscription revenues (1)	36.7		33.3		101.6		101.9
Service revenues	20.3		19.6		63.8		60.8
Other	4.7		3.5		16.4		12.3
Total other sales and revenues	151.3		149.2		483.2		500.2
Total net sales and operating revenues	$	6,148.5	$	6,506.0	$	20,909.4	$	23,962.4

(1)     Excludes intersegment sales and operating revenues that have been eliminated in consolidation. See Note 16 for further details.

Used Vehicle Sales. Revenue from the sale of used vehicles is recognized upon transfer of control of the vehicle to the customer. As part of our customer service strategy, we guarantee the retail vehicles we sell with a 30-day/1,500 mile, money-back guarantee.  We record a reserve for estimated returns based on historical experience and trends. The reserve for estimated returns is presented gross on the consolidated balance sheets, with a return asset recorded in other current assets and a refund liability recorded in accrued expenses and other current liabilities. We also guarantee the used vehicles we sell with a 90-day/4,000-mile limited warranty. These warranties are deemed assurance-type warranties and are accounted for as warranty obligations. See Note 15 for additional information on this warranty and its related obligation.

Wholesale Vehicle Sales. Wholesale vehicles are sold at our auctions, and revenue from the sale of these vehicles is recognized upon transfer of control of the vehicle to the customer. Dealers also pay a fee to us based on the sale price of the vehicles they purchase. This fee is recognized as revenue at the time of sale. While we provide condition disclosures on each wholesale vehicle sold, the vehicles are subject to a limited right of return. We record a reserve for estimated returns based on historical experience and trends. The reserve for estimated returns is presented gross on the consolidated balance sheets, with a return asset recorded in other current assets and a refund liability recorded in accrued expenses and other current liabilities.

EPP Revenues. We also sell ESP and GAP products on behalf of unrelated third parties, who are primarily responsible for fulfilling the contract, to customers who purchase a retail vehicle.  The ESPs we currently offer on all used vehicles provide coverage up to 60 months (subject to mileage limitations), while GAP covers the customer for the term of their finance contract. We recognize revenue, on a net basis, at the time of sale. We also record a reserve, or refund liability, for estimated contract cancellations. The reserve for cancellations is evaluated for each product and is based on forecasted forward cancellation curves utilizing historical experience, recent trends and credit mix of the customer base.  Our risk related to contract cancellations is limited to the revenue that we receive.  Cancellations fluctuate depending on the volume of EPP sales, customer financing default or prepayment rates, and shifts in customer behavior, including those related to changes in the coverage or

Page 10

term of the product.  The current portion of estimated cancellation reserves is recognized as a component of accrued expenses and other current liabilities with the remaining amount recognized in other liabilities.  See Note 7 for additional information on cancellation reserves.

We are contractually entitled to receive profit-sharing revenues based on the performance of the ESPs administered by third parties. These revenues are a form of variable consideration included in EPP revenues to the extent that it is probable that it will not result in a significant revenue reversal. An estimate of the amount to which we expect to be entitled is determined upon satisfying the performance obligation of selling the ESP. This estimate is subject to various constraints; primarily, factors that are outside of the company’s influence or control. We have determined that these constraints generally preclude any profit-sharing revenues from being recognized before they are paid. As of November 30, 2023 and February 28, 2023, no current or long-term contract asset was recognized related to cumulative profit-sharing payments to which we expect to be entitled. The estimate of the amount to which we expect to be entitled is reassessed each reporting period and any changes are reflected in other sales and revenues on our consolidated statements of earnings and other assets on our consolidated balance sheets.

Third-Party Finance (Fees)/Income. Customers applying for financing who are not approved or are conditionally approved by CAF are generally evaluated by other third-party finance providers.  These providers generally either pay us or are paid a fixed, pre-negotiated fee per contract.  We recognize these fees at the time of sale.

Advertising and Subscription Revenues. Advertising and subscription revenues consist of revenues earned by our Edmunds business. Advertising revenues are derived from advertising contracts with automotive manufacturers based on fixed fees per impression and fees for certain activities completed by customers on the manufacturers' websites. These fees are recognized in the period the impressions are delivered or certain activities occurred. Subscription revenues are derived from packages sold to automotive dealers that include car leads, inventory listings and enhanced placement in Edmunds' dealer locator and are recognized over the period that the services are made available to the dealers. Subscription revenues also include a digital marketing subscription service, which allows dealers to gain exposure on third party partner websites. Revenues for this service are recognized on a net basis.

Service Revenues. Service revenue consists of labor and parts income related to vehicle repair service, including repairs of vehicles covered under an ESP we sell or warranty program. Service revenue is recognized at the time the work is completed.

Other Revenues. Other revenues include miscellaneous goods and services, which are immaterial to our consolidated financial statements.

3. CarMax Auto Finance

CAF provides financing to qualified retail customers purchasing vehicles from CarMax.  CAF provides us the opportunity to capture additional profits, cash flows and sales while managing our reliance on third-party finance sources.  Management regularly analyzes CAF’s operating results by assessing profitability, the performance of the auto loans receivable, including trends in credit losses and delinquencies, and CAF direct expenses.  This information is used to assess CAF’s performance and make operating decisions, including resource allocation.

We typically use securitizations or other funding arrangements to fund loans originated by CAF.  CAF income primarily reflects the interest and fee income generated by the auto loans receivable less the interest expense associated with the debt issued to fund these receivables, a provision for estimated loan losses and direct CAF expenses.

CAF income does not include any allocation of indirect costs.  Although CAF benefits from certain indirect overhead expenditures, we have not allocated indirect costs to CAF to avoid making subjective allocation decisions.  Examples of indirect costs not allocated to CAF include retail store expenses and corporate expenses.  In addition, except for auto loans receivable, which are disclosed in Note 4, CAF assets are not separately reported nor do we allocate assets to CAF because such allocation would not be useful to management in making operating decisions.

Page 11

Components of CAF Income

	Three Months Ended November 30						Nine Months Ended November 30
(In millions)	2023		% (1)	2022		% (1)	2023		% (1)	2022		% (1)
Interest margin:
Interest and fee income	$	426.9	9.8	$	365.4	8.8	$	1,244.3	9.6	$	1,069.3	8.8
Interest expense	(170.2)		(3.9)	(88.8)		(2.1)	(464.8)		(3.6)	(200.1)		(1.6)
Total interest margin	256.7		5.9	276.6		6.7	779.5		6.0	869.2		7.2
Provision for loan losses	(68.3)		(1.6)	(85.7)		(2.1)	(239.0)		(1.8)	(219.0)		(1.8)
Total interest margin after provision for loan losses	188.4		4.3	190.9		4.6	540.5		4.2	650.2		5.4
Direct expenses:
Payroll and fringe benefit expense	(16.2)		(0.4)	(16.1)		(0.4)	(49.6)		(0.4)	(46.7)		(0.4)
Depreciation and amortization	(4.1)		(0.1)	(4.0)		(0.1)	(12.3)		(0.1)	(11.6)		(0.1)
Other direct expenses	(19.4)		(0.4)	(18.7)		(0.5)	(57.6)		(0.4)	(52.4)		(0.4)
Total direct expenses	(39.7)		(0.9)	(38.8)		(0.9)	(119.5)		(0.9)	(110.7)		(0.9)
CarMax Auto Finance income	$	148.7	3.4	$	152.2	3.7	$	421.0	3.2	$	539.5	4.4
Total average managed receivables	$	17,508.9		$	16,540.2		$	17,276.0		$	16,177.8

(1)     Annualized percentage of total average managed receivables.     

4. Auto Loans Receivable

Auto loans receivable include amounts due from customers related to retail vehicle sales financed through CAF and are presented net of an allowance for estimated loan losses.  These auto loans represent a large group of smaller-balance homogeneous loans, which we consider to be part of one class of financing receivable and one portfolio segment for purposes of determining our allowance for loan losses. We generally use warehouse facilities to fund auto loans receivable originated by CAF until we elect to fund them through an asset-backed term funding transaction, such as a term securitization or alternative funding arrangement.  We recognize transfers of auto loans receivable into the warehouse facilities and asset-backed term funding transactions (together, “non-recourse funding vehicles”) as secured borrowings, which result in recording the auto loans receivable and the related non-recourse notes payable on our consolidated balance sheets. The majority of the auto loans receivable serve as collateral for the related non-recourse notes payable of $17.03 billion as of November 30, 2023, and $16.36 billion as of February 28, 2023. See Note 9 for additional information on securitizations and non-recourse notes payable.

Interest income and expenses related to auto loans are included in CAF income.  Interest income on auto loans receivable is recognized when earned based on contractual loan terms.  All loans continue to accrue interest until repayment or charge-off.  When a charge-off occurs, accrued interest is written off by reversing interest income. Direct costs associated with loan originations are not considered material, and thus, are expensed as incurred.  See Note 3 for additional information on CAF income.

Page 12

Auto Loans Receivable, Net

	As of November 30		As of February 28
(In millions)	2023		2023
Asset-backed term funding	$	12,053.2	$	12,242.8
Warehouse facilities	4,529.6		3,649.9
Overcollateralization (1)	783.4		739.9
Other managed receivables (2)	138.9		135.3
Total ending managed receivables	17,505.1		16,767.9
Accrued interest and fees	97.9		78.0
Other	(9.2)		3.1
Less: allowance for loan losses	(511.9)		(507.2)
Auto loans receivable, net	$	17,081.9	$	16,341.8

(1)     Represents receivables restricted as excess collateral for the non-recourse funding vehicles.

(2)     Other managed receivables includes receivables not funded through the non-recourse funding vehicles.

Credit Quality.  When customers apply for financing, CAF’s proprietary scoring models utilize the customers’ credit history and certain application information to evaluate and rank their risk.  We obtain credit histories and other credit data that includes information such as number, age, type of and payment history for prior or existing credit accounts.  The application information that is used includes income, collateral value and down payment.  The scoring models yield credit grades that represent the relative likelihood of repayment.  Customers with the highest probability of repayment are A-grade customers. Customers assigned a lower grade are determined to have a lower probability of repayment.  For loans that are approved, the credit grade influences the terms of the agreement, such as the required loan-to-value ratio and interest rate. After origination, credit grades are generally not updated.

CAF uses a combination of the initial credit grades and historical performance to monitor the credit quality of the auto loans receivable on an ongoing basis.  We validate the accuracy of the scoring models periodically.  Loan performance is reviewed on a recurring basis to identify whether the assigned grades adequately reflect the customers’ likelihood of repayment.

Ending Managed Receivables by Major Credit Grade

	As of November 30, 2023
	Fiscal Year of Origination (1)
(In millions)	2024		2023		2022		2021		2020		Prior to 2020		Total		% (2)
Core managed receivables (3):
A	$	3,217.4	$	2,922.2	$	1,842.0	$	725.5	$	355.1	$	69.4	$	9,131.6	52.2
B	1,980.5		1,899.8		1,359.4		564.5		289.1		95.0		6,188.3		35.4
C and other	281.6		552.1		447.9		219.6		104.8		38.3		1,644.3		9.3
Total core managed receivables	5,479.5		5,374.1		3,649.3		1,509.6		749.0		202.7		16,964.2		96.9
Other managed receivables (4):
C and other	225.0		197.6		80.7		10.5		14.2		12.9		540.9		3.1
Total ending managed receivables	$	5,704.5	$	5,571.7	$	3,730.0	$	1,520.1	$	763.2	$	215.6	$	17,505.1	100.0
Gross charge-offs	$	26.1	$	188.8	$	120.2	$	36.9	$	18.3	$	11.4	$	401.7

Page 13

	As of February 28, 2023
	Fiscal Year of Origination (1)
(In millions)	2023		2022		2021		2020		2019		Prior to 2019		Total		% (2)
Core managed receivables (3):
A	$	3,890.9	$	2,555.3	$	1,112.0	$	677.1	$	218.3	$	36.3	$	8,489.9	50.6
B	2,497.5		1,839.9		816.2		488.9		215.1		56.0		5,913.6		35.3
C and other	732.7		609.5		314.5		169.3		74.1		25.6		1,925.7		11.5
Total core managed receivables	7,121.1		5,004.7		2,242.7		1,335.3		507.5		117.9		16,329.2		97.4
Other managed receivables (4):
C and other	272.0		112.5		15.0		21.1		13.2		4.9		438.7		2.6
Total ending managed receivables	$	7,393.1	$	5,117.2	$	2,257.7	$	1,356.4	$	520.7	$	122.8	$	16,767.9	100.0

(1)     Classified based on credit grade assigned when customers were initially approved for financing.

(2)     Percent of total ending managed receivables.

(3)     Represents CAF's Tier 1 originations.

(4)     Represents CAF's Tier 2 and Tier 3 originations.

Allowance for Loan Losses.  The allowance for loan losses at November 30, 2023 represents the net credit losses expected over the remaining contractual life of our managed receivables. The allowance for loan losses is determined using a net loss timing curve, primarily based on the composition of the portfolio of managed receivables and historical gross loss and recovery trends. Due to the fact that losses for receivables with less than 18 months of performance history can be volatile, our net loss estimate weights both historical losses by credit grade at origination and actual loss data on the receivables to-date, along with forward loss curves, in estimating future performance. Once the receivables have 18 months of performance history, the net loss estimate reflects actual loss experience of those receivables to date, along with forward loss curves, to predict future performance. The forward loss curves are constructed using historical performance data and show the average timing of losses over the course of a receivable’s life. The net loss estimate is calculated by applying the loss rates developed using the methods described above to the amortized cost basis of the managed receivables at inception of the loan.

The output of the net loss timing curve is adjusted to take into account reasonable and supportable forecasts about the future. Specifically, the change in U.S. unemployment rates and the National Automobile Dealers Association used vehicle price index are used to predict changes in gross loss and recovery rates, respectively. An economic adjustment factor, based upon a single macroeconomic scenario, is developed to capture the relationship between changes in these forecasts and changes in gross loss and recovery rates. This factor is applied to the output of the net loss timing curve for the reasonable and supportable forecast period of two years. After the end of this two-year period, we revert to historical experience on a straight-line basis over a period of 12 months. We periodically consider whether the use of alternative metrics would result in improved model performance and revise the models when appropriate. We also consider whether qualitative adjustments are necessary for factors that are not reflected in the quantitative methods but impact the measurement of estimated credit losses. Such adjustments include the uncertainty of the impacts of recent economic trends on customer behavior. The change in the allowance for loan losses is recognized through an adjustment to the provision for loan losses.

Page 14

Allowance for Loan Losses

	Three Months Ended November 30, 2023
(In millions)	Core		Other		Total		% (1)
Balance as of beginning of period	$	433.0	$	105.0	$	538.0	3.08
Charge-offs	(125.1)		(23.6)		(148.7)
Recoveries (2)	47.2		7.1		54.3
Provision for loan losses	57.3		11.0		68.3
Balance as of end of period	$	412.4	$	99.5	$	511.9	2.92

	Three Months Ended November 30, 2022
(In millions)	Core		Other		Total		% (1)
Balance as of beginning of period	$	396.1	$	81.4	$	477.5	2.92
Charge-offs	(96.3)		(16.3)		(112.6)
Recoveries (2)	35.7		4.7		40.4
Provision for loan losses	60.9		24.8		85.7
Balance as of end of period	$	396.4	$	94.6	$	491.0	2.95

	Nine Months Ended November 30, 2023
(In millions)	Core		Other		Total		% (1)
Balance as of beginning of period	$	401.5	$	105.7	$	507.2	3.02
Charge-offs	(336.9)		(64.8)		(401.7)
Recoveries (2)	146.2		21.2		167.4
Provision for loan losses	201.6		37.4		239.0
Balance as of end of period	$	412.4	$	99.5	$	511.9	2.92

	Nine Months Ended November 30, 2022
(In millions)	Core		Other		Total		% (1)
Balance as of beginning of period	$	377.5	$	55.5	$	433.0	2.77
Charge-offs	(241.9)		(35.0)		(276.9)
Recoveries (2)	104.7		11.2		115.9
Provision for loan losses	156.1		62.9		219.0
Balance as of end of period	$	396.4	$	94.6	$	491.0	2.95

(1)     Percent of total ending managed receivables.

(2)     Net of costs incurred to recover vehicle.

During the first nine months of fiscal 2024, the allowance for loan losses as a percent of total ending managed receivables decreased by 10 basis points. The decrease was primarily driven by the impact of our tightened underwriting standards in response to the current environment, partially offset by unfavorable loss performance as well as our continued investment in the Tier 2 business. The increase in net charge-offs primarily reflects continued customer hardship in the current economic environment. The allowance for loan losses as of November 30, 2023 reflects our best estimate of expected future losses based on recent trends in delinquencies, loss performance, recovery rates and the economic environment.

Past Due Receivables. An account is considered delinquent when the related customer fails to make a substantial portion of a scheduled payment on or before the due date. In general, accounts are charged-off on the last business day of the month during which the earliest of the following occurs: the receivable is 120 days or more delinquent as of the last business day of the month, the related vehicle is repossessed and liquidated, or the receivable is otherwise deemed uncollectible. For purposes of

Page 15

determining impairment, auto loans are evaluated collectively, as they represent a large group of smaller-balance homogeneous loans, and therefore, are not individually evaluated for impairment.

Past Due Receivables

	As of November 30, 2023
	Core Receivables								Other Receivables		Total
(In millions)	A		B		C & Other		Total		C & Other		$		% (1)
Current	$	9,079.3	$	5,715.6	$	1,294.5	$	16,089.4	$	398.3	$	16,487.7	94.19
Delinquent loans:
31-60 days past due	31.6		270.6		178.1		480.3		68.1		548.4		3.13
61-90 days past due	15.5		165.0		144.2		324.7		62.3		387.0		2.21
Greater than 90 days past due	5.2		37.1		27.5		69.8		12.2		82.0		0.47
Total past due	52.3		472.7		349.8		874.8		142.6		1,017.4		5.81
Total ending managed receivables	$	9,131.6	$	6,188.3	$	1,644.3	$	16,964.2	$	540.9	$	17,505.1	100.00

	As of February 28, 2023
	Core Receivables								Other Receivables		Total
(In millions)	A		B		C & Other		Total		C & Other		$		% (1)
Current	$	8,450.3	$	5,540.2	$	1,612.3	$	15,602.8	$	327.6	$	15,930.4	95.00
Delinquent loans:
31-60 days past due	25.1		225.7		175.4		426.2		60.6		486.8		2.90
61-90 days past due	10.6		120.0		114.5		245.1		42.1		287.2		1.71
Greater than 90 days past due	3.9		27.7		23.5		55.1		8.4		63.5		0.39
Total past due	39.6		373.4		313.4		726.4		111.1		837.5		5.00