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Supplemental Financial Information (Receivables)(Details) (USD $)
In Millions, unless otherwise specified
Mar. 31, 2012
Dec. 31, 2011
Supplemental Financial Information [Abstract]    
Receivables, gross $ 4,880 $ 4,978
Less: Allowance for returns and customer incentives 333 425
Less: Allowance for doubtful accounts 168 202
Receivables, net $ 4,379 $ 4,351