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Revenue - Condensed Consolidated Balance Sheet (Details) - USD ($)
$ in Millions
Dec. 31, 2021
Dec. 31, 2020
Revenue from Contract with Customer [Abstract]    
Receivables, gross $ 12,666 $ 12,273
Less: Allowance for doubtful accounts 658 807
Receivables, net 12,008 11,466
Noncurrent receivables, net (included in other noncurrent assets, net) 1,632 1,091
Contract acquisition and fulfillment costs (included in other noncurrent assets, net) 1,094 1,060
Noncurrent deferred revenue (included in other noncurrent liabilities) $ 695 $ 750