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STOCK-BASED COMPENSATION (Tables)
3 Months Ended
Apr. 30, 2020
Share-based Payment Arrangement [Abstract]  
Schedule of Stock-Based Compensation Expense by Line Item
We recognized stock-based compensation expense in the following line items on the condensed consolidated statements of operations for the three months ended April 30, 2020 and 2019: 
Three Months Ended
April 30,
(in thousands)20202019
Cost of revenue - product$310  $334  
Cost of revenue - service and support657  1,070  
Research and development, net2,336  2,590  
Selling, general and administrative10,881  13,109  
Total stock-based compensation expense$14,184  $17,103  
Schedule of Stock-Based Compensation Expense by Type of Award
The following table summarizes stock-based compensation expense by type of award for the three months ended April 30, 2020 and 2019:
Three Months Ended
April 30,
(in thousands)20202019
Restricted stock units and restricted stock awards$15,029  $14,890  
Stock bonus program and bonus share program(837) 2,175  
Total equity-settled awards14,192  17,065  
Phantom stock units (cash-settled awards)(8) 38  
Total stock-based compensation expense$14,184  $17,103  
Summary of RSU Activity
The following table (“Award Activity Table”) summarizes activity for RSUs, PSUs, and other stock awards that reduce available Plan capacity under the Plans for the three months ended April 30, 2020 and 2019:

Three Months Ended April 30,
20202019
(in thousands, except per share data)Shares or UnitsWeighted-Average Grant Date Fair ValueShares or UnitsWeighted-Average Grant Date Fair Value
Beginning balance2,736  $52.53  2,777  $41.05  
Granted107  $51.26  1,444  $61.10  
Released(399) $46.96  (448) $39.50  
Forfeited(81) $51.84  (60) $35.44  
Ending balance2,363  $53.44  3,713  $49.23  
Summary of Performance Share Activity
The following table summarizes PSU activity in isolation under the Plans for the three months ended April 30, 2020 and 2019 (these amounts are already included in the Award Activity Table above for 2020 and 2019):
Three Months Ended
April 30,
(in thousands)20202019
Beginning balance526  512  
Granted107  286  
Released(231) (234) 
Forfeited(20) (26) 
Ending balance382  538