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Restructuring Charges
6 Months Ended
Jun. 30, 2020
Restructuring and Related Activities [Abstract]  
Restructuring Charges Restructuring ChargesWe engage in restructuring actions as part of our ongoing efforts to best use our resources and infrastructure, including actions in response to COVID-19. These actions generally include severance and facility-related costs, including impairment of right-of-use assets, and are intended to improve our efficiency and profitability.
Restructuring charges were recorded on our Condensed Consolidated Statements of (Loss) Income as follows:
Three Months Ended June 30,Six Months Ended June 30,
(In millions)2020201920202019
Cost of transportation and services$ $—  $ $ 
Direct operating expense —   —  
Sales, general and administrative expense43   46  14  
Total$50  $ $53  $17  
Our restructuring-related activity was as follows:
Six Months Ended June 30, 2020
(In millions)Reserve Balance as of December 31, 2019Charges IncurredPaymentsForeign Exchange and OtherReserve Balance as of June 30, 2020
Severance
Transportation$12  $18  $(11) $(1) $18  
Logistics11  21  (7)  26  
Corporate  (4) —   
Total severance25  47  (22) —  50  
Facilities
Transportation—   —  (1)  
Total$25  $53  $(22) $(1) $55  
We expect to incur additional restructuring charges during the remainder of fiscal 2020 of approximately $15 million under previously approved restructuring actions. We expect the majority of the cash outlays related to the charges incurred in 2020 will be complete within twelve months.