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Restructuring Charges
 3 Months Ended
Mar. 31, 2020
Restructuring and Related Activities [Abstract]  
Restructuring Charges Restructuring Charges
We engage in restructuring actions as part of our ongoing efforts to best use our resources and infrastructure. These actions generally include severance and facility-related costs and are intended to improve our efficiency and profitability.
Restructuring charges were recorded on our Condensed Consolidated Statements of Income as follows:
 
 
Three Months Ended March 31,
(In millions)
 
2020
 
2019
Cost of transportation and services
 
$
—

 
$
3

Sales, general and administrative expense
 
3

 
10

Total
 
$
3

 
$
13

Our restructuring-related activity was as follows:
 
 
 
 
Three Months Ended March 31, 2020
 
 
(In millions)
 
Reserve Balance as of December 31, 2019
 
Charges Incurred
 
Payments
 
Reserve Balance as of March 31, 2020
Severance:
 
 
 
 
 
 
 
 
Transportation
 
$
12

 
$
3

 
$
(6
)
 
$
9

Logistics
 
11

 
—

 
(3
)
 
8

Corporate
 
2

 
—

 
(1
)
 
1

Total
 
$
25

 
$
3

 
$
(10
)
 
$
18


We expect the majority of the cash outlays related to the charges incurred in the first quarter of 2020 will be complete within twelve months.