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Restructuring Charges (Tables)
 12 Months Ended
Dec. 31, 2019
Restructuring and Related Activities [Abstract]  
Schedule of Restructuring Charges
Restructuring charges were recorded on our Consolidated Statements of Income as follows:
 
 
Years Ended December 31,
(In millions)
 
2019
 
2018
Cost of transportation and services
 
$
2

 
$
—

Direct operating expense
 
1

 
1

SG&A
 
46

 
20

Total
 
$
49

 
$
21
Schedule of Restructuring-Related Activity
Our restructuring-related activity was as follows:
 
 
 
 
Year Ended December 31, 2019
 
 
(In millions)
 
Reserve Balance as of December 31, 2018
 
Charges Incurred
 
Payments
 
Foreign Exchange and Other
 
Reserve Balance as of December 31, 2019
Severance:
 
 
 
 
 
 
 
 
 
 
Transportation
 
$
9

 
$
30

 
$
(26
)
 
$
(1
)
 
$
12

Logistics
 
5

 
14

 
(8
)
 
—

 
11

Corporate
 
2

 
3

 
(3
)
 
—

 
2

Total Severance
 
16

 
47

 
(37
)
 
(1
)
 
25

Facilities:
 
 
 
 
 
 
 
 
 
 
Transportation
 
—

 
2

 
(2
)
 
—

 
—

Total
 
$
16

 
$
49

 
$
(39
)
 
$
(1
)
 
$
25


We expect the majority of the cash outlays under the 2019 approved plans will be substantially complete by the end of 2020.
 
 
Year Ended December 31, 2018
 
 
(In millions)
 
Charges Incurred
 
Payments
 
Reserve Balance as of December 31, 2018
Severance:
 
 
 
 
 
 
Transportation
 
$
12

 
$
(3
)
 
$
9

Logistics
 
6

 
(1
)
 
5

Corporate
 
3

 
(1
)
 
2

Total
 
$
21

 
$
(5
)
 
$
16