Condensed Consolidated Statements of Cash Flows (Unaudited) (USD $) In Thousands	9 Months Ended
	Sep. 30, 2011	Sep. 30, 2010
Cash flows from operating activities:
Net loss	$ (1,898)	$ (3,356)
Adjustments to reconcile net loss to net cash provided by operating activities:
Depreciation of property and equipment	1,003	1,450
Adjustment to contingent consideration	47
Amortization of intangible assets	501	50
Amortization of premiums paid on short-term investments	2
Provision for doubtful accounts	41	60
Stock-based compensation	883	1,016
Deferred taxes	(905)
Gain on sale of equipment	(3)
Change in operating assets and liabilities, net of effect of acquisition:
Accounts receivable	(790)	271
Prepaid expenses and other current assets	(411)	297
Other assets	81	(53)
Accounts payable	(402)	693
Accrued expenses and other liabilities	(341)	283
Net cash (used in) provided by operating activities	(2,192)	711
Cash flows from investing activities:
Cash paid related to Mobile Collect acquisition	(476)	(344)
Cash paid related to SmartReply acquisition	(3,150)
Investments in capitalized software		(489)
Proceeds from sale of equipment	3
Purchases of investments	(7,433)
Purchases of property and equipment	(695)	(1,110)
Net cash used in investing activities	(11,751)	(1,943)
Cash flows from financing activities:
Proceeds from exercise of stock options	49	82
Treasury stock purchases	(31)
Net cash provided by financing activities	18	82
Net decrease in cash and cash equivalents	(13,925)	(1,150)
Cash and cash equivalents, beginning of period	34,157	36,322
Cash and cash equivalents, end of period	20,232	35,172
Supplemental disclosure of cash flow information:
Cash paid during the period for income taxes	46	11
Supplemental disclosure of non-cash investing activities:
Property and equipment, included in accounts payable	2	271
Contingent cash payment to Mobile Collect, included in accrued expenses	216	159
Contingent consideration and consideration payable, included in accrued expenses and other liabilities	$ 1,205