Condensed Consolidated Statements of Operations - USD ($) shares in Thousands, $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2024	Jun. 30, 2023	Jun. 30, 2024	Jun. 30, 2023
Net revenue:
Total net revenue	$ 34,377	$ 61,825	$ 73,170	$ 116,351
Cost of revenue:
Total cost of revenue	26,733	35,742	53,107	68,636
Gross profit	7,644	26,083	20,063	47,715
Operating expenses:
Sales and marketing	20,664	33,271	44,341	62,783
Research and development	4,463	5,784	9,464	12,252
General and administrative	4,321	18,191	17,202	30,444
Gain on early termination of distribution agreement	0	0	(9,708)	0
Total operating expenses	29,448	57,246	61,299	105,479
Loss from operations	(21,804)	(31,163)	(41,236)	(57,764)
Interest and other expense, net:
Amortization of debt issuance costs	(575)	(557)	(1,146)	(1,109)
Interest on convertible notes	(2,959)	(2,958)	(5,898)	(5,897)
Interest income	1,025	2,179	2,480	4,658
Other expense, net	(387)	(453)	(1,703)	(616)
Total interest and other expense, net	(2,896)	(1,789)	(6,267)	(2,964)
Loss before income taxes	(24,700)	(32,952)	(47,503)	(60,728)
Income tax (benefit) expense	(19)	326	(44)	598
Net loss	$ (24,681)	$ (33,278)	$ (47,459)	$ (61,326)
Net loss per share:
Basic (in USD per share)	$ (1.23)	$ (1.68)	$ (2.37)	$ (3.09)
Diluted (in USD per share)	$ (1.23)	$ (1.68)	$ (2.37)	$ (3.09)
Weighted-average number of shares used in per share calculation:
Basic (in shares)	20,091	19,858	20,041	19,819
Diluted (in shares)	20,091	19,858	20,041	19,819
Products
Net revenue:
Total net revenue	$ 28,357	$ 56,175	$ 61,472	$ 105,296
Cost of revenue:
Total cost of revenue	23,765	32,051	47,054	62,110
Service
Net revenue:
Total net revenue	6,020	5,650	11,698	11,055
Cost of revenue:
Total cost of revenue	$ 2,968	$ 3,691	$ 6,053	$ 6,526