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Product Warranty
3 Months Ended
Mar. 31, 2024
Product Warranties Disclosures [Abstract]  
Product Warranty Product Warranty
The Company has a direct field service organization in North America (including Canada). Internationally, the Company provides direct service support in Australia, Austria, Belgium, France, Germany, Hong Kong, Japan, the Netherlands, Spain, and Switzerland. In several other countries, where the Company does not have a direct presence, the Company provides service through a network of distributors and third-party service providers.
After the original warranty period, maintenance and support are offered on an extended service contract basis or on a time and materials basis. The Company estimates cost to repair or replace products under standard warranty at the time of sale. Costs incurred in connection with extended service contracts are generally recognized at the time when costs are incurred.
The following table provides the changes in the product warranty accrual for the three months ended March 31, 2024 and 2023 (in thousands):
Three Months Ended
March 31,
20242023
Beginning Balance$2,593 $3,254 
Add: Accruals for warranties issued during the period1,156 1,016 
Less: Settlements made during the period(1,277)(1,116)
Ending Balance$2,472 $3,154