Condensed Consolidated Statements of Operations - USD ($) shares in Thousands, $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Net revenue:
Total net revenue	$ 46,478	$ 62,808	$ 162,829	$ 185,046
Cost of revenue:
Total cost of revenue	40,021	28,560	108,657	83,966
Gross profit	6,457	34,248	54,172	101,080
Operating expenses:
Sales and marketing	25,808	26,488	88,591	78,433
Research and development	4,592	6,389	16,844	19,747
General and administrative	17,004	10,804	47,448	35,554
Total operating expenses	47,404	43,681	152,883	133,734
Loss from operations	(40,947)	(9,433)	(98,711)	(32,654)
Interest and other expense, net:
Amortization of debt issuance costs	(561)	(400)	(1,670)	(917)
Interest on convertible notes	(2,939)	(1,739)	(8,836)	(3,666)
Loss on extinguishment of convertible notes	0	0	0	(34,423)
Interest income	2,288	1,141	6,946	1,536
Other expense, net	(1,948)	(876)	(2,564)	(3,554)
Total interest and other expense, net	(3,160)	(1,874)	(6,124)	(41,024)
Loss before income taxes	(44,107)	(11,307)	(104,835)	(73,678)
Income tax expense	167	827	765	874
Net loss	$ (44,274)	$ (12,134)	$ (105,600)	$ (74,552)
Net loss per share:
Basic (in USD per share)	$ (2.22)	$ (0.62)	$ (5.32)	$ (3.95)
Diluted (in USD per share)	$ (2.22)	$ (0.62)	$ (5.32)	$ (3.95)
Weighted-average number of shares used in per share calculation:
Basic (in shares)	19,932	19,593	19,858	18,897
Diluted (in shares)	19,932	19,593	19,858	18,897
Total product revenue
Net revenue:
Total net revenue	$ 40,989	$ 56,540	$ 146,285	$ 167,195
Cost of revenue:
Total cost of revenue	36,586	25,255	98,696	74,066
Service
Net revenue:
Total net revenue	5,489	6,268	16,544	17,851
Cost of revenue:
Total cost of revenue	$ 3,435	$ 3,305	$ 9,961	$ 9,900