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Summary of Significant Accounting Policies - Narrative (Details)
$ in Thousands
2 Months Ended 3 Months Ended 9 Months Ended
Feb. 28, 2024
USD ($)
Sep. 30, 2023
USD ($)
country
Sep. 30, 2022
USD ($)
Sep. 30, 2023
USD ($)
country
Sep. 30, 2022
USD ($)
Feb. 23, 2024
USD ($)
Dec. 31, 2022
USD ($)
Capitalized Contract Cost [Line Items]              
Number of countries in which entity operates | country   39   39      
Net loss   $ 44,274 $ 12,134 $ 105,600 $ 74,552    
Total net revenue   46,478 62,808 162,829 185,046    
Subsequent Event              
Capitalized Contract Cost [Line Items]              
Percent net revenue reduction to termination fee receivable 42.20%            
Subsequent Event | Within three business days of execution of agreement              
Capitalized Contract Cost [Line Items]              
Termination fee receivable $ 5,750         $ 5,750  
Subsequent Event | Between January 1st and February 23rd              
Capitalized Contract Cost [Line Items]              
Termination fee receivable $ 5,750         $ 5,750  
Skincare              
Capitalized Contract Cost [Line Items]              
Total net revenue   7,141 $ 9,436 $ 24,695 $ 30,723    
ZO Skin Health | Revenue Benchmark | Customer Concentration Risk              
Capitalized Contract Cost [Line Items]              
Concentration risk, percentage       15.00% 17.00%    
Ilooda Co. Ltd. | Revenue Benchmark | Customer Concentration Risk              
Capitalized Contract Cost [Line Items]              
Concentration risk, percentage       13.00% 13.00%    
Other Noncurrent Assets | Mobilization Costs              
Capitalized Contract Cost [Line Items]              
Capitalized contract costs   2,600   $ 2,600     $ 1,300
Other Noncurrent Assets | Capitalized Cloud Computing Set-up Cost              
Capitalized Contract Cost [Line Items]              
Capitalized contract costs   3,400   3,400     $ 3,300
Mobilization Costs              
Capitalized Contract Cost [Line Items]              
Capitalized contract cost, accumulated amortization   2,900   2,900      
Deferred Commission Costs              
Capitalized Contract Cost [Line Items]              
Capitalized contract cost, accumulated amortization   $ 3,000   $ 3,000