Restatement of Previously Issued Financial Statements - Income Statement (Details) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2023	Jun. 30, 2022	Jun. 30, 2023	Jun. 30, 2022
Net revenue:
Total net revenue	$ 61,825	$ 64,224	$ 116,351	$ 122,238
Cost of revenue:
Total cost of revenue	35,742	29,180	68,636	55,406
Gross profit	26,083	35,044	47,715	66,832
Operating expenses:
Sales and marketing	33,271	27,001	62,783	51,945
Research and development	5,784	6,859	12,252	13,358
General and administrative	18,191	11,248	30,444	24,750
Total operating expenses	57,246	45,108	105,479	90,053
Loss from operations	(31,163)	(10,064)	(57,764)	(23,221)
Interest and other expense, net:
Amortization of debt issuance costs	(557)	(298)	(1,109)	(517)
Interest on convertible notes	(2,958)	(1,149)	(5,897)	(1,927)
Loss on extinguishment of convertible notes			0	(34,423)
Interest income	2,179	382	4,658	395
Other expense, net	(453)	(1,910)	(616)	(2,678)
Total interest and other expense, net	(1,789)	(37,398)	(2,964)	(39,150)
Loss before income taxes	(32,952)	(47,462)	(60,728)	(62,371)
Income tax expense (benefit)	326	(186)	598	47
Net loss	$ (33,278)	$ (47,276)	$ (61,326)	$ (62,418)
Net loss per share:
Basic (USD per share)	$ (1.68)	$ (2.53)	$ (3.09)	$ (3.39)
Diluted (USD per share)	$ (1.68)	$ (2.53)	$ (3.09)	$ (3.39)
Weighted-average number of shares used in per share calculation:
Basic (in shares)	19,858	18,700	19,819	18,392
Diluted (in shares)	19,858	18,700	19,819	18,392
As Reported
Net revenue:
Total net revenue	$ 61,218		$ 116,211
Cost of revenue:
Total cost of revenue	33,164		63,230
Gross profit	28,054		52,981
Operating expenses:
Sales and marketing	33,271		62,783
Research and development	5,784		12,252
General and administrative	18,528		31,044
Total operating expenses	57,583		106,079
Loss from operations	(29,529)		(53,098)
Interest and other expense, net:
Amortization of debt issuance costs	(557)		(1,109)
Interest on convertible notes	(2,958)		(5,897)
Interest income	2,179		4,658
Other expense, net	(453)		(616)
Total interest and other expense, net	(1,789)		(2,964)
Loss before income taxes	(31,318)		(56,062)
Income tax expense (benefit)	326		598
Net loss	$ (31,644)		$ (56,660)
Net loss per share:
Basic (USD per share)	$ (1.59)		$ (2.86)
Diluted (USD per share)	$ (1.59)		$ (2.86)
Weighted-average number of shares used in per share calculation:
Basic (in shares)	19,858		19,819
Diluted (in shares)	19,858		19,819
Adjustments
Net revenue:
Total net revenue	$ 607		$ 140
Cost of revenue:
Total cost of revenue	2,578		5,406
Gross profit	(1,971)		(5,266)
Operating expenses:
Sales and marketing	0		0
Research and development	0		0
General and administrative	(337)		(600)
Total operating expenses	(337)		(600)
Loss from operations	(1,634)		(4,666)
Interest and other expense, net:
Amortization of debt issuance costs	0		0
Interest on convertible notes	0		0
Interest income	0		0
Other expense, net	0		0
Total interest and other expense, net	0		0
Loss before income taxes	(1,634)		(4,666)
Income tax expense (benefit)	0		0
Net loss	$ (1,634)		$ (4,666)
Net loss per share:
Basic (USD per share)	$ (0.08)		$ (0.24)
Diluted (USD per share)	$ (0.08)		$ (0.24)
Weighted-average number of shares used in per share calculation:
Basic (in shares)	19,858		19,819
Diluted (in shares)	19,858		19,819
Total product revenue
Net revenue:
Total net revenue	$ 56,175	$ 58,589	$ 105,296	$ 110,655
Cost of revenue:
Total cost of revenue	32,051	25,899	62,110	48,811
Total product revenue | As Reported
Net revenue:
Total net revenue	55,568		105,156
Cost of revenue:
Total cost of revenue	29,473		56,704
Total product revenue | Adjustments
Net revenue:
Total net revenue	607		140
Cost of revenue:
Total cost of revenue	2,578		5,406
Service
Net revenue:
Total net revenue	5,650	5,635	11,055	11,583
Cost of revenue:
Total cost of revenue	3,691	$ 3,281	6,526	$ 6,595
Service | As Reported
Net revenue:
Total net revenue	5,650		11,055
Cost of revenue:
Total cost of revenue	3,691		6,526
Service | Adjustments
Net revenue:
Total net revenue	0		0
Cost of revenue:
Total cost of revenue	$ 0		$ 0