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Condensed Consolidated Statements of Operations (Unaudited) - USD ($)
shares in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2020
Sep. 30, 2019
Sep. 30, 2020
Sep. 30, 2019
Net revenue:        
Revenue $ 39,132,000 $ 46,117,000 $ 97,740,000 $ 129,917,000
Cost of revenue:        
Cost of revenue 17,386,000 19,884,000 50,034,000 60,544,000
Gross profit 21,746,000 26,233,000 47,706,000 69,373,000
Operating expenses:        
Sales and marketing 12,286,000 17,691,000 38,109,000 50,786,000
Research and development 3,432,000 3,643,000 10,294,000 10,622,000
General and administrative 7,239,000 7,308,000 23,575,000 18,100,000
Total operating expenses 22,957,000 28,642,000 71,978,000 79,508,000
Loss from operations (1,211,000) (2,409,000) (24,272,000) (10,135,000)
Other expense (382,000) (146,000) (586,000) (180,000)
Loss before income taxes (1,593,000) (2,555,000) (24,858,000) (10,315,000)
Income tax expense (benefit) 664,000 73,000 1,207,000 (55,000)
Net loss $ (2,257,000) $ (2,628,000) $ (26,065,000) $ (10,260,000)
Net loss per share:        
Basic and Diluted (in dollars per share) $ (0.13) $ (0.19) $ (1.59) $ (0.73)
Weighted-average number of shares used in per share calculations        
Basic and Diluted (in shares) 17,603 14,182 16,368 14,095
Product [Member]        
Net revenue:        
Revenue $ 33,254,000 $ 40,315,000 $ 81,390,000 $ 113,045,000
Cost of revenue:        
Cost of revenue 14,017,000 16,343,000 40,326,000 50,278,000
Service [Member]        
Net revenue:        
Revenue 5,878,000 5,802,000 16,350,000 16,872,000
Cost of revenue:        
Cost of revenue $ 3,369,000 $ 3,541,000 $ 9,708,000 $ 10,266,000