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Note 5 - Deferred Revenue
12 Months Ended
Dec. 31, 2018
Notes to Financial Statements  
Revenue from Contract with Customer [Text Block]
NOTE
5
DEFERRED REVENUE
 
The Company records deferred revenue when revenue is to be recognized subsequent to invoicing. For extended service contracts, the Company generally invoices customers at the beginning of the extended service contract term. The Company’s extended service contracts typically have one,
two
or
three
year terms. Deferred revenue also includes payments for installation, training and extended marketing support service. Approximately
79%
of the Company’s deferred revenue balance of
$12.6
million as of
December 31, 2018
will be recognized over the next
12
months.
 
The following table provides changes in the deferred contract revenue balance for the years ended
December 31, 2018
and
2017
(in thousands):
 
   
December 31,
 
   
201
8
   
201
7
 
Balance at beginning of year
  $
10,719
    $
9,431
 
Add: Payments received
   
14,882
     
14,369
 
Less: Revenue recognized
   
(13,746
)    
(13,081
)
Balance at end of year
  $
11,855
    $
10,719
 
 
 
Costs for extended service contracts in
2018,
2017
and
2016
were
$7.8
million,
$6.0
million and
$6.7
million, respectively. The
$7.8
million in
2018
includes a
one
-time extended service contract cost of
$3.2
million to replace a component in
one
of the Company's legacy products (See Note
3
).