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Note 5 - Warranty and Service Contracts
12 Months Ended
Dec. 31, 2017
Notes to Financial Statements  
Product Warranty Disclosure [Text Block]
NOTE
5
—WARRANTY AND SERVICE CONTRACTS
 
The Company has a direct
field service organization in the U.S. Internationally, the Company provides direct service support through its wholly-owned subsidiaries in Australia, Belgium, Canada, France, Hong Kong, Japan, and Switzerland, as well as through
third
-party service providers in Spain and United Kingdom. In several other countries, where it does
not
have a direct presence, the Company provides service through a network of distributors and
third
-party service providers.
 
After the original warranty period, maintenance and
support are offered on a service contract basis or on a time and materials basis. The Company provides for the estimated cost to repair or replace products under warranty at the time of sale.
 
Warranty Accrual (in thousands)
:
 
   
December 31,
 
   
2017
   
2016
 
Balance at beginning of year
  $
2,461
    $
1,819
 
Add: Accruals for warranties issued during the year
   
7,583
     
5,375
 
Less: Settlements and expirations during the year
   
(6,536
)
   
(4,733
)
Balance at end of year
  $
3,508
    $
2,461
 
 
 
Deferred Service Contract Revenue (in thousands)
:
 
 
   
December 31,
 
   
2017
   
2016
 
Balance at beginning of year
  $
9,431
    $
10,469
 
Add: Payments received
   
14,369
     
12,344
 
Less: Revenue recognized
   
(13,081
)
   
(13,382
)
Balance at end of year
  $
10,719
    $
9,431
 
 
 
Costs incurred under service contracts in 201
7, 2016 and 2015 amounted to
$6.0
million,
$6.7
million, and
$6.2
million, respectively, and are recognized as incurred.