XML 79 R13.htm IDEA: XBRL DOCUMENT v2.4.1.9
Note 5 - Warranty and Service Contracts
12 Months Ended
Dec. 31, 2014
Product Warranties Disclosures [Abstract]  
Product Warranty Disclosure [Text Block]

NOTE 5—WARRANTY AND SERVICE CONTRACTS


The Company has a direct field service organization in the U.S. Internationally, the Company provides direct service support through its wholly-owned subsidiaries in Australia, Belgium, Canada, France and Japan as well as through a network of distributors and third-party service providers in several other countries where it does not have a direct presence. The Company provides a warranty with its products, depending on the type of product. After the original warranty period, maintenance and support are offered on a service contract basis or on a time and materials basis. The Company currently provides for the estimated cost to repair or replace products under warranty at the time of sale.


Warranty Accrual (in thousands)


   

December 31,

 
   

2014

   

2013

 

Balance at beginning of year

  $ 1,202     $ 1,212  

Add: Accruals for warranties issued during the year

    2,497       3,420  

Less: Settlements made during the year

    (2,532

)

    (3,430

)

Balance at end of year

  $ 1,167     $ 1,202  

Deferred Service Contract Revenue (in thousands)


   

December 31,

 
   

2014

   

2013

 

Balance at beginning of year

  $ 11,637     $ 8,539  

Add: Payments received

    13,913       15,026  

Less: Revenue recognized

    (12,601

)

    (11,928

)

Balance at end of year

  $ 12,949     $ 11,637  

Costs incurred under service contracts in 2014, 2013 and 2012 amounted to $6.6 million, $6.9 million, and $7.2 million, respectively, and are recognized as incurred.