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Segmental analysis - Schedule of Operating Segments (Details) - GBP (£)
£ in Millions
6 Months Ended
Jun. 30, 2025
Dec. 31, 2024
Jun. 30, 2024
Disclosure of operating segments [line items]      
Underlying net interest income £ 6,478 £ 6,231 £ 6,046
Underlying other income 2,908 2,896 2,830
Net income 9,386 9,127 8,876
Operating costs (5,440) (6,149) (5,452)
Underlying impairment (charge) credit (442) (331) (100)
Profit before tax 3,504 2,647 3,324
Loans and advances to customers 471,598 459,857 452,408
External assets 919,282 906,697 892,927
Customer deposits 493,932 482,745 474,693
External liabilities 872,411 860,809 847,810
Adjustments for profit (loss) on disposal of operating lease assets (3) 22 37
Underlying basis      
Disclosure of operating segments [line items]      
Underlying net interest income 6,655 6,507 6,338
Underlying other income 2,969 2,863 2,734
Total underlying income 9,624 9,370 9,072
Operating lease depreciation (710) (646) (679)
Net income 8,914 8,724 8,393
Operating costs (4,874) (4,742) (4,700)
Remediation (37) (804) (95)
Total costs (4,911) (5,546) (4,795)
Underlying impairment (charge) credit (442) (332) (101)
Profit before tax 3,561 2,846 3,497
External income 9,624 9,370 9,072
External operating lease depreciation (710) (646) (679)
Inter-segment (expense) income 0 0 0
Retail £m      
Disclosure of operating segments [line items]      
Loans and advances to customers 382,211 372,250 365,055
External assets 396,606 387,322 380,919
Customer deposits 323,365 319,726 313,339
External liabilities 329,493 324,730 319,066
Retail £m | Underlying basis      
Disclosure of operating segments [line items]      
Underlying net interest income 4,709 4,500 4,430
Underlying other income 1,276 1,221 1,133
Total underlying income 5,985 5,721 5,563
Operating lease depreciation (706) (642) (677)
Net income 5,279 5,079 4,886
Operating costs (2,922) (2,803) (2,763)
Remediation (41) (696) (54)
Total costs (2,963) (3,499) (2,817)
Underlying impairment (charge) credit (342) (263) (194)
Profit before tax 1,974 1,317 1,875
External income 7,377 7,015 6,551
External operating lease depreciation (706) (642) (677)
Inter-segment (expense) income (1,392) (1,294) (988)
Commercial Banking £m      
Disclosure of operating segments [line items]      
Loans and advances to customers 88,716 87,602 88,069
External assets 151,336 148,548 148,736
Customer deposits 170,217 162,645 161,159
External liabilities 215,329 207,066 202,358
Commercial Banking £m | Underlying basis      
Disclosure of operating segments [line items]      
Underlying net interest income 1,766 1,738 1,696
Underlying other income 926 873 942
Total underlying income 2,692 2,611 2,638
Operating lease depreciation (4) (4) (2)
Net income 2,688 2,607 2,636
Operating costs (1,394) (1,394) (1,358)
Remediation 0 (72) (32)
Total costs (1,394) (1,466) (1,390)
Underlying impairment (charge) credit (100) (69) 83
Profit before tax 1,194 1,072 1,329
External income 1,767 1,898 2,083
External operating lease depreciation (4) (4) (2)
Inter-segment (expense) income 925 713 555
Insurance, Pensions and Investments £m      
Disclosure of operating segments [line items]      
Loans and advances to customers 0 0 0
External assets 197,520 197,309 191,796
Customer deposits 0 0 0
External liabilities 192,760 193,519 187,673
Non-current assets or disposal groups classified as held for sale   5,122  
Liabilities included in disposal groups classified as held for sale   5,268  
Insurance, Pensions and Investments £m | Underlying basis      
Disclosure of operating segments [line items]      
Underlying net interest income (78) (62) (74)
Underlying other income 689 643 649
Total underlying income 611 581 575
Operating lease depreciation 0 0 0
Net income 611 581 575
Operating costs (466) (466) (458)
Remediation (2) (14) (5)
Total costs (468) (480) (463)
Underlying impairment (charge) credit 1 0 7
Profit before tax 144 101 119
External income 690 643 649
External operating lease depreciation 0 0 0
Inter-segment (expense) income (79) (62) (74)
Other £m      
Disclosure of operating segments [line items]      
Loans and advances to customers 671 5 (716)
External assets 173,820 173,518 171,476
Customer deposits 350 374 195
External liabilities 134,829 135,494 138,713
Other £m | Underlying basis      
Disclosure of operating segments [line items]      
Underlying net interest income 258 331 286
Underlying other income 78 126 10
Total underlying income 336 457 296
Operating lease depreciation 0 0 0
Net income 336 457 296
Operating costs (92) (79) (121)
Remediation 6 (22) (4)
Total costs (86) (101) (125)
Underlying impairment (charge) credit (1) 0 3
Profit before tax 249 356 174
External income (210) (186) (211)
External operating lease depreciation 0 0 0
Inter-segment (expense) income 546 643 507
Volatility and other items      
Disclosure of operating segments [line items]      
Underlying net interest income 177 278 300
Underlying other income (68) (167) (208)
Operating lease depreciation (710) (646) (679)
Net income (601) (535) (587)
Operating costs 658 735 761
Underlying impairment (charge) credit 0 (1) (1)
Profit before tax 57 199 173
Change in financial assets at fair value through profit or loss 27 (79) (65)
Charge for the year 40 40 41
Expense of restructuring activities 9 25 15
Expense arising from passage of time on other provisions £ (35) £ (55) £ (52)