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Segmental analysis - Schedule of Operating Segments (Details) - GBP (£)
£ in Millions
12 Months Ended
Dec. 31, 2024
Dec. 31, 2023
Dec. 31, 2022
SEGMENTAL ANALYSIS (Details) - Schedule of Operating Segments [Line Items]      
Underlying net interest income £ 12,277 £ 13,298 £ 12,922
Underlying other income 5,726 5,331 2,619
Total income, after net finance expense in respect of insurance and investment contracts 18,003 18,629 15,541
Net income 18,003 18,629 15,541
Operating costs (11,601) (10,823) (9,237)
Impairment (431) (303) (1,522)
Profit before tax 5,971 7,503 4,782
Loans and advances to customers 459,857 449,745  
External assets 906,697 881,453  
Customer deposits 482,745 471,396  
External liabilities 860,809 834,088  
Analysis of underlying other income:      
Underlying other income 5,726 5,331 2,619
Other items reflected in income statement above:      
Depreciation and amortisation 3,426 2,905 2,396
Defined benefit scheme charge (credit) (11) (79) 125
Non-income statement items:      
Investments in joint ventures and associates at end of year 542 401  
Gain loss on sale of leased assets net operating leases 59 93 197
Non-current assets or disposal groups classified as held for sale 5,122 0  
Underlying Basis      
SEGMENTAL ANALYSIS (Details) - Schedule of Operating Segments [Line Items]      
Underlying net interest income 12,845 13,765 13,172
Underlying other income 5,597 5,123 4,666
Total income, after net finance expense in respect of insurance and investment contracts 18,442 18,888 17,838
Operating lease depreciation (1,325) (956) (373)
Net income 17,117 17,932 17,465
Operating costs (9,442) (9,140) (8,672)
Remediation (899) (675) (255)
Total costs (10,341) (9,815) (8,927)
Impairment (433) (308) (1,510)
Profit before tax 6,343 7,809 7,028
External income 18,442 18,888 17,838
External operating lease depreciation (1,325) (956) (373)
Inter-segment (expense) income 0 0 0
Loans and advances to customers 459,857 449,745 454,899
External assets 906,697 881,453 873,394
Customer deposits 482,745 471,396 475,331
External liabilities 860,809 834,088 829,483
Analysis of underlying other income:      
Underlying other income 5,597 5,123 4,666
Other items reflected in income statement above:      
Depreciation and amortisation 3,426 2,905 2,396
Defined benefit scheme charge (credit) (11) (79) 125
Non-income statement items:      
Additions to fixed assets 5,623 5,455 3,855
Investments in joint ventures and associates at end of year 542 401 385
Retail £m | Underlying Basis      
SEGMENTAL ANALYSIS (Details) - Schedule of Operating Segments [Line Items]      
Underlying net interest income 8,930 9,647 9,774
Underlying other income 2,384 2,159 1,731
Total income, after net finance expense in respect of insurance and investment contracts 11,314 11,806 11,505
Operating lease depreciation (1,319) (948) (368)
Net income 9,995 10,858 11,137
Operating costs (5,596) (5,469) (5,175)
Remediation (750) (515) (92)
Total costs (6,346) (5,984) (5,267)
Impairment (457) (831) (1,373)
Profit before tax 3,192 4,043 4,497
External income 13,596 12,803 12,055
External operating lease depreciation (1,319) (948) (368)
Inter-segment (expense) income (2,282) (997) (550)
Loans and advances to customers 372,250 361,181 364,194
External assets 387,322 376,789 372,485
Customer deposits 319,726 308,441 310,765
External liabilities 324,730 313,244 314,091
Analysis of underlying other income:      
Underlying other income 2,384 2,159 1,731
Other items reflected in income statement above:      
Depreciation and amortisation 2,303 1,927 1,216
Defined benefit scheme charge (credit) 7 53 72
Non-income statement items:      
Additions to fixed assets 3,485 3,294 2,146
Investments in joint ventures and associates at end of year 0 0 4
Consumer lending | Underlying Basis      
SEGMENTAL ANALYSIS (Details) - Schedule of Operating Segments [Line Items]      
Underlying other income 1,810 1,553 1,176
Analysis of underlying other income:      
Underlying other income 1,810 1,553 1,176
Consumer relationships | Underlying Basis      
SEGMENTAL ANALYSIS (Details) - Schedule of Operating Segments [Line Items]      
Underlying other income 574 606 555
Analysis of underlying other income:      
Underlying other income 574 606 555
Commercial Banking | Underlying Basis      
SEGMENTAL ANALYSIS (Details) - Schedule of Operating Segments [Line Items]      
Underlying net interest income 3,434 3,799 3,447
Underlying other income 1,825 1,691 1,565
Total income, after net finance expense in respect of insurance and investment contracts 5,259 5,490 5,012
Operating lease depreciation (6) (8) (5)
Net income 5,253 5,482 5,007
Operating costs (2,762) (2,647) (2,496)
Remediation (104) (127) (133)
Total costs (2,866) (2,774) (2,629)
Impairment 14 511 (517)
Profit before tax 2,401 3,219 1,861
External income 3,991 4,570 4,330
External operating lease depreciation (6) (8) (5)
Inter-segment (expense) income 1,268 920 682
Loans and advances to customers 87,602 88,606 93,675
External assets 148,548 150,834 147,477
Customer deposits 162,645 162,752 163,828
External liabilities 207,066 204,815 202,070
Analysis of underlying other income:      
Underlying other income 1,825 1,691 1,565
Other items reflected in income statement above:      
Depreciation and amortisation 338 410 207
Defined benefit scheme charge (credit) 2 21 28
Non-income statement items:      
Additions to fixed assets 107 88 101
Investments in joint ventures and associates at end of year 0 0 0
Business and Commercial Banking | Underlying Basis      
SEGMENTAL ANALYSIS (Details) - Schedule of Operating Segments [Line Items]      
Underlying other income 539 514 555
Analysis of underlying other income:      
Underlying other income 539 514 555
Corporate and Institutional Banking | Underlying Basis      
SEGMENTAL ANALYSIS (Details) - Schedule of Operating Segments [Line Items]      
Underlying other income 1,286 1,177 1,010
Analysis of underlying other income:      
Underlying other income 1,286 1,177 1,010
Insurance, Pensions and Investments £m      
Non-income statement items:      
Non-current assets or disposal groups classified as held for sale 5,122    
Liabilities included in disposal groups classified as held for sale 5,268    
Insurance, Pensions and Investments £m | Underlying Basis      
SEGMENTAL ANALYSIS (Details) - Schedule of Operating Segments [Line Items]      
Underlying net interest income (136) (132) (101)
Underlying other income 1,292 1,209 960
Total income, after net finance expense in respect of insurance and investment contracts 1,156 1,077 859
Operating lease depreciation 0 0 0
Net income 1,156 1,077 859
Operating costs (924) (880) (879)
Remediation (19) (14) (30)
Total costs (943) (894) (909)
Impairment 7 7 (12)
Profit before tax 220 190 (62)
External income 1,292 1,221 910
External operating lease depreciation 0 0 0
Inter-segment (expense) income (136) (144) (51)
Loans and advances to customers 0 0 0
External assets 197,309 184,267 170,777
Customer deposits 0 0 0
External liabilities 193,519 179,962 168,357
Analysis of underlying other income:      
Underlying other income 1,292 1,209 960
Other items reflected in income statement above:      
Depreciation and amortisation 229 201 142
Defined benefit scheme charge (credit) 3 6 7
Non-income statement items:      
Additions to fixed assets 75 80 151
Investments in joint ventures and associates at end of year 0 0 0
Life, Pensions and Investments | Underlying Basis      
SEGMENTAL ANALYSIS (Details) - Schedule of Operating Segments [Line Items]      
Underlying other income 979 966 773
Analysis of underlying other income:      
Underlying other income 979 966 773
General insurance | Underlying Basis      
SEGMENTAL ANALYSIS (Details) - Schedule of Operating Segments [Line Items]      
Underlying other income 229 171 114
Analysis of underlying other income:      
Underlying other income 229 171 114
Other | Underlying Basis      
SEGMENTAL ANALYSIS (Details) - Schedule of Operating Segments [Line Items]      
Underlying other income 84 72 73
Analysis of underlying other income:      
Underlying other income 84 72 73
Other £m | Underlying Basis      
SEGMENTAL ANALYSIS (Details) - Schedule of Operating Segments [Line Items]      
Underlying net interest income 617 451 52
Underlying other income 96 64 410
Total income, after net finance expense in respect of insurance and investment contracts 713 515 462
Operating lease depreciation 0 0 0
Net income 713 515 462
Operating costs (160) (144) (122)
Remediation (26) (19) 0
Total costs (186) (163) (122)
Impairment 3 5 392
Profit before tax 530 357 732
External income (437) 294 543
External operating lease depreciation 0 0 0
Inter-segment (expense) income 1,150 221 (81)
Loans and advances to customers 5 (42) (2,970)
External assets 173,518 169,563 182,655
Customer deposits 374 203 738
External liabilities 135,494 136,067 144,965
Analysis of underlying other income:      
Underlying other income 96 64 410
Other items reflected in income statement above:      
Depreciation and amortisation 556 367 831
Defined benefit scheme charge (credit) (23) (159) 18
Non-income statement items:      
Additions to fixed assets 1,956 1,993 1,457
Investments in joint ventures and associates at end of year 542 401 381
Venture capital | Underlying Basis      
SEGMENTAL ANALYSIS (Details) - Schedule of Operating Segments [Line Items]      
Underlying other income 457 448 469
Analysis of underlying other income:      
Underlying other income 457 448 469
Other | Underlying Basis      
SEGMENTAL ANALYSIS (Details) - Schedule of Operating Segments [Line Items]      
Underlying other income (361) (384) (59)
Analysis of underlying other income:      
Underlying other income (361) (384) (59)
Other | Underlying Basis      
SEGMENTAL ANALYSIS (Details) - Schedule of Operating Segments [Line Items]      
Underlying other income (277) (312) 14
Analysis of underlying other income:      
Underlying other income £ (277) £ (312) £ 14