Net fee and commission income (Tables)

12 Months Ended

Dec. 31, 2023

Disclosure of fee and commission income (expense) [Abstract]

Schedule of Fee and Commission Income

Year ended 31 December 2023	Retail £m	Commercial Banking £m		Insurance, Pensions and Investments £m		Other £m	Total £m
Fee and commission income:
Current accounts	406		218		–	–	624
Credit and debit card fees	800		464		–	–	1,264
Commercial banking and treasury fees	–		334		–	–	334
Unit trust and insurance broking	–		–		69	–	69
Factoring	–		75		–	–	75
Other fees and commissions	85		186		264	25	560
Total fee and commission income	1,291		1,277		333	25	2,926
Fee and commission expense	(673)		(322)		(84)	(16)	(1,095)
Net fee and commission income	618		955		249	9	1,831

Year ended 31 December 2022	Retail £m	Commercial Banking £m		Insurance, Pensions and Investments1 £m		Other £m	Total1 £m
Fee and commission income:
Current accounts	421		225		–	–	646
Credit and debit card fees	735		460		–	–	1,195
Commercial banking and treasury fees	–		310		–	1	311
Unit trust and insurance broking	–		–		78	–	78
Factoring	–		79		–	–	79
Other fees and commissions	64		169		233	15	481
Total fee and commission income	1,220		1,243		311	16	2,790
Fee and commission expense	(665)		(315)		(72)	(18)	(1,070)
Net fee and commission income	555		928		239	(2)	1,720

1    Restated for the adoption of IFRS 17; see notes 1 and 54.

Note 6: Net fee and commission income continued

Year ended 31 December 2021	Retail £m	Commercial Banking £m		Insurance, Pensions and Investments £m		Other £m	Total £m
Fee and commission income:
Current accounts	425		213		–	–	638
Credit and debit card fees	533		350		–	–	883
Commercial banking and treasury fees	–		376		–	37	413
Unit trust and insurance broking	–		–		113	–	113
Factoring	–		76		–	–	76
Other fees and commissions	65		183		213	24	485
Total fee and commission income	1,023		1,198		326	61	2,608
Fee and commission expense	(571)		(271)		(313)	(30)	(1,185)
Net fee and commission income	452		927		13	31	1,423