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Insurance revenue (Details) - GBP (£)
£ in Millions
6 Months Ended
Jun. 30, 2023
Dec. 31, 2022
Jun. 30, 2022
Amounts relating to the changes in liabilities for remaining coverage:      
Insurance revenue £ 1,450 £ 1,260 [1] £ 1,201 [1]
Life      
Amounts relating to the changes in liabilities for remaining coverage:      
CSM recognised for services provided 160 145 100
Change in risk adjustments for non-financial risk for risk expired 30 49 54
Expected incurred claims and other insurance services expenses 955 819 877
Charges (credits) to funds in respect of policyholder tax and other 20 (66) (162)
Recovery of insurance acquisition cash flows 40 48 38
Insurance revenue 1,205 995 907
Non-life      
Amounts relating to the changes in liabilities for remaining coverage:      
Insurance revenue £ 245 £ 265 £ 294
[1]     Restated for presentational changes and for the adoption of IFRS 17; see notes 1, 24 and 25.