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Other provisions - Narrative (Details) - GBP (£)
£ in Millions
6 Months Ended 12 Months Ended 24 Months Ended 30 Months Ended
Jun. 30, 2021
Jun. 30, 2020
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2020
Jun. 30, 2021
Disclosure of other provisions [line items]            
Charge for the period £ 409          
Other provisions 1,758   £ 1,915   £ 1,915 £ 1,758
Total cash payments £ 550          
HBOS            
Disclosure of other provisions [line items]            
Value of offers after compensation assessment   £ 150 159 £ 109    
Ex-gratia payments       15    
Payments in respect of settlements, reimbursement rights       £ 6    
Lifetime cost of legal claim         435 £ 585
Percent of accepted offers 99.00%         99.00%
Regulatory provisions            
Disclosure of other provisions [line items]            
Charge for the period £ 425          
Other provisions 665   642   642 £ 665
Total cash payments 398          
FCA fine            
Disclosure of other provisions [line items]            
Charge for the period 91          
Payment Protection Insurance, excluding MBNA | Payment protection insurance            
Disclosure of other provisions [line items]            
Other provisions 57         57
Total payment protection insurance to date 21,960          
Total cash payments 144          
Payment Protection Insurance, MBNA | Payment protection insurance            
Disclosure of other provisions [line items]            
Group's exposure cap 240         240
Increase in exposure to credit risk on loan commitments and financial guarantee contracts 0          
Arreas handling            
Disclosure of other provisions [line items]            
Other provisions 38         38
Total arrears handling to date 1,017          
Customer claims in relation to insurance branch business in Germany            
Disclosure of other provisions [line items]            
Other provisions 92   93   93 92
Total cash payments 22   28      
Increase in existing provisions 21          
Total customer claims in relation to insurance branch business to date £ 695   £ 674   £ 674 £ 695