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IMPAIRMENT (Tables)
12 Months Ended
Dec. 31, 2020
Disclosure of impairment loss and reversal of impairment loss [abstract]  
Schedule of Impairment
Stage 1Stage 2Stage 3POCITotal
£m£m£m£m£m
Year ended 31 December 2020
Impact of transfers between stages(169)940 698 — 1,469 
Other changes in credit quality946 22 1,192 167 2,327 
Additions (repayments)98 177 (48)(30)197 
Methodology and model changes(44)170 26 — 152 
Other items— — 10 — 10 
1,000 369 1,180 137 2,686 
Total impairment831 1,309 1,878 137 4,155 
In respect of:
Loans and advances to banks5 — — — 5 
Loans and advances to customers697 1,151 1,865 137 3,850 
Debt securities1 — — — 1 
Financial assets at amortised cost703 1,151 1,865 137 3,856 
Other assets— — 5 — 5 
Impairment charge on drawn balances703 1,151 1,870 137 3,861 
Loan commitments and financial guarantees123 158 8 — 289 
Financial assets at fair value through other comprehensive income5 — — — 5 
Total impairment831 1,309 1,878 137 4,155 
Stage 1Stage 2Stage 3POCITotal
£m£m£m£m£m
Year ended 31 December 2019
Impact of transfers between stages(17)89 532 — 604 
Other changes in credit quality4 1 899 (106)798 
Additions (repayments)94 (39)(84)(87)(116)
Methodology and model changes33 (27)8 — 14 
Other items(4)— — — (4)
127 (65)823 (193)692 
Total impairment110 24 1,355 (193)1,296 
In respect of:
Loans and advances to banks— — — — — 
Loans and advances to customers139 10 1,351 (193)1,307 
Financial assets at amortised cost139 10 1,351 (193)1,307 
Other assets— — 5 — 5 
Impairment charge on drawn balances139 10 1,356 (193)1,312 
Loan commitments and financial guarantees(28)14 (1)— (15)
Financial assets at fair value through other comprehensive income(1)— — — (1)
Total impairment110 24 1,355 (193)1,296 
Stage 1Stage 2Stage 3POCITotal
£m£m£m£m£m
Year ended 31 December 2018
Impact of transfers between stages(12)51 446 — 485 
Other changes in credit quality(20)(47)541 69 543 
Additions (repayments)18 (82)43 (69)(90)
Methodology and model changes(71)(21)72 — (20)
Other items(13)— 32 — 19 
(86)(150)688 — 452 
Total impairment(98)(99)1,134 — 937 
In respect of:
Loans and advances to banks1 — — — 1 
Loans and advances to customers(66)(51)1,139 — 1,022 
Financial assets at amortised cost(65)(51)1,139 — 1,023 
Other assets— — 1 — 1 
Impairment charge on drawn balances(65)(51)1,140 — 1,024 
Loan commitments and financial guarantees(19)(48)(6)— (73)
Financial assets at fair value through other comprehensive income(14)— — — (14)
Total impairment(98)(99)1,134 — 937 
The Group's total impairment allowances were as follows:
Allowance for expected credit losses
Stage 1Stage 2Stage 3POCITotal
£m£m£m£m£m
In respect of:
Loans and advances to banks6 — — — 6 
Loans and advances to customers:
Retail mortgages104 468 191 261 1,024 
Other1,268 1,677 1,791 — 4,736 
1,372 2,145 1,982 261 5,760 
Debt securities1 — 2 — 3 
Financial assets at amortised cost1,379 2,145 1,984 261 5,769 
Other assets— — 19 — 19 
Provisions in relation to loan commitments and financial guarantees212 234 13 — 459 
Total1,591 2,379 2,016 261 6,247 
Expected credit loss in respect of financial assets as fair value through other comprehensive income (memorandum item)— — — — — 
The Group's total impairment allowances were as follows:
Allowance for expected credit losses
Stage 1Stage 2Stage 3POCITotal
£m£m£m£m£m
In respect of:
Loans and advances to banks2 — — — 2 
Loans and advances to customers:
Retail mortgages23 281 122 142 568 
Other652 714 1,325 — 2,691 
675 995 1,447 142 3,259 
Debt securities— — 3 — 3 
Financial assets at amortised cost677 995 1,450 142 3,264 
Other assets— — 14 — 14 
Provisions in relation to loan commitments and financial guarantees95 77 5 — 177 
Total772 1,072 1,469 142 3,455 
Expected credit loss in respect of financial assets as fair value through other comprehensive income (memorandum item)— — — — —