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OPERATING EXPENSES (Details) - Schedule of Operating Expenses - GBP (£)
£ in Millions
12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
OPERATING EXPENSES (Details) - Schedule of Operating Expenses [Line Items]      
Depreciation and amortisation expense £ 2,732 £ 2,660 £ 2,405
Goodwill impairment (note 22) (4) 0  
Total operating expenses 9,745 12,670 11,729
Operating expense      
OPERATING EXPENSES (Details) - Schedule of Operating Expenses [Line Items]      
Salaries 2,568 2,539 2,482
Performance-based compensation 117 380 509
Social security costs 287 325 343
Pensions and other post-retirement benefit schemes (note 34) 566 532 705
Restructuring costs 166 92 249
Other staff costs 131 383 474
Employee benefits expense 3,835 4,251 4,762
Rent and rates 117 93 370
Repairs and maintenance 174 187 190
Other 176 211 169
Premises and equipment cost 467 491 729
Communications and data processing 1,013 1,038 1,121
Advertising and promotion 187 170 197
Professional fees 189 226 287
UK bank levy 211 224 225
Other 643 715 653
Other expenses, by nature 2,243 2,373 2,483
Depreciation of property, plant and equipment (note 25) 2,046 2,064 1,852
Amortisation of acquired value of in-force non-participating investment contracts (note 23) 26 30 40
Amortisation of other intangible assets (note 24) 660 566 513
Depreciation and amortisation expense 2,732 2,660 2,405
Goodwill impairment (note 22) 4 0 0
Total operating expenses, excluding regulatory provisions 9,281 9,775 10,379
Regulatory provisions: 464 2,895 1,350
Total operating expenses 9,745 12,670 11,729
Operating expense | PPI      
OPERATING EXPENSES (Details) - Schedule of Operating Expenses [Line Items]      
Regulatory provisions: 85 2,450 750
Operating expense | Other regulatory provisions      
OPERATING EXPENSES (Details) - Schedule of Operating Expenses [Line Items]      
Regulatory provisions: £ 379 £ 445 £ 600