XML 440 R140.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
OPERATING EXPENSES (Details) - Schedule of Operating Expenses - Operating Expense [Member] - GBP (£)
£ in Millions
12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
OPERATING EXPENSES (Details) - Schedule of Operating Expenses [Line Items]      
Salaries £ 2,539 £ 2,482 £ 2,679
Performance-based compensation 380 509 473
Social security costs 325 343 361
Pensions and other post-retirement benefit schemes (note 36) 532 705 625
Restructuring costs 92 249 24
Other staff costs 383 474 448
4,251 4,762 4,610
Rent and rates 93 370 365
Repairs and maintenance 187 190 231
Other 211 169 134
491 729 730
Communications and data processing 1,038 1,121 882
Advertising and promotion 170 197 208
Professional fees 226 287 328
UK bank levy 224 225 231
Other 715 653 814
2,373 2,483 2,463
Depreciation of property, plant and equipment (note 27) 2,064 1,852 1,944
Amortisation of acquired value of in-force non-participating investment contracts (note 25) 30 40 34
Amortisation of other intangible assets (note 26) 566 513 392
2,660 2,405 2,370
Goodwill impairment     8
Total operating expenses, excluding regulatory provisions 9,775 10,379 10,181
Regulatory provisions 2,895 1,350 2,165
Total operating expenses 12,670 11,729 12,346
Payment Protection Insurance [Member]      
OPERATING EXPENSES (Details) - Schedule of Operating Expenses [Line Items]      
Regulatory provisions 2,450 750 1,300
Other regulatory provisions [Member]      
OPERATING EXPENSES (Details) - Schedule of Operating Expenses [Line Items]      
Regulatory provisions £ 445 £ 600 £ 865